Front Office Executive

- Accurately register patient data in the hospital system, verify pre-booked admissions, manage required consents, and maintain complete electronic records.
- Coordinate smoothly with nursing units, the emergency department, finance, and insurance teams to facilitate timely patient flow and shift handovers.
- Guide patients and families through the admission process, clearly explaining hospital policies, room options, and patient rights with empathy and professionalism.
- Maintain strict adherence to hospital confidentiality standards, patient safety protocols, and data accuracy guidelines.

Requirements

- Holds a bachelor degree.
- From one to three years of proven experience in a customer service, front office, or healthcare administration role.
- Excellent communication and interpersonal skills.