Cloud Engineer - Vercel Platform Support

Clera • Bachelor's Degree • JavaScript • 27 days ago
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Salary
$125k per year
Location
Remote (United States)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
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Clera

Clera is an AI-powered talent agent platform that represents candidates seeking roles at venture-backed startups. Founded in 2024 and operating globally across the U.S. and Europe, the platform utilizes conversational AI - interacting with candidates via messaging channels like WhatsApp and iMessage - to capture detailed career goals, preferences, and dealbreakers.
clera.ai • HQ: San Francisco, United States • Software • Artificial Intelligence • 201-500 employees • Est. 2024

This a Full Remote job, the offer is available from: Tennessee (USA)

About the Role

We're looking for an experienced Cloud Engineer / Vercel Platform Support Engineer to join a growing team supporting enterprise cloud-hosted digital platforms. This is a brand-new platform ownership role focused on building operational excellence, governance, reliability, and support processes for the Vercel platform - while working with modern web technologies and cloud-native architectures on behalf of a major enterprise client.

Note: This position is open to US Citizens only. Visa sponsorship is not available.

What You'll Do

  • Administer and support the Vercel hosting platform for enterprise-scale web applications

  • Partner cross-functionally with Product Owners, Architects, Security, and Development teams

  • Drive incident management, root cause analysis (RCA), and service restoration efforts

  • Implement platform governance, monitoring, automation, and observability practices

  • Manage deployments, user access administration, and overall platform reliability

  • Establish repeatable operational processes and ITGC-compliant service offerings

  • Support Next.js, React, REST APIs, and cloud-native applications hosted on Vercel

What We're Looking For

Required:

  • 5+ years of experience supporting Adobe Experience Manager (AEM) platforms

  • Strong hands-on experience with AEM as a Cloud Service

  • Expertise in Dispatcher, CDN, and cloud deployments

  • Demonstrated experience with Vercel Platform Administration

  • Solid knowledge of Next.js, React, REST APIs, and cloud-native architectures

  • Experience with platform monitoring, automation, and observability tooling

  • Proven track record in Incident Management & Root Cause Analysis

  • Background in enterprise platform governance and production support

  • Bachelor's Degree (required)

  • Must be a US Citizen (no visa sponsorship available)

Compensation & Benefits

  • Salary: $65/hr USD

  • Fully remote work arrangement

Location

This role is fully remote. Candidates based in or near Nashville, TN are preferred, though applicants from other US locations are welcome to apply.

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