Business Analyst (IT)

About our company

Clicks Group

Introduction

We are looking to recruit a Business Analyst (IT) to work for Sorbet Group. The role will be office based at Woodmead, Sandton and will report to the IT Manager.

Job description

Job Purpose:

Business Analyst drives the analysis, process finalisation, and resolution of process & technical issues. They run small projects or are responsible for portions of a large project and ensures that these are completed on time and within the budget. They will prepare or be involved in preparing the detailed level plan for their functional area and will pro-actively address issues that arise on projects.

A Business Analyst performs a Team Leader role and ensures high quality service and high client satisfaction by demonstrating their high-level calibre and capabilities. They act as role models through their dedication to client service & problem solving. They invest time in the professional development of other staff and provide feedback to juniors for improvement.

They also assist in innovation and change by providing proposals & business cases for the roll-out of additional functionality.

Key Performance Areas:

• Develop (or assists with) the project plan for a project. This includes drafting the project plan (scope, deliverables, timelines and resources) and preparing individual work plans. • For assigned functional area, set priorities appropriately and ensures that work outputs are timely and of the highest quality leading to the implementation of the requirements on-time and on budget. • Lead the execution of assigned project tasks in areas of demonstrated competence. This includes facilitating meetings/task groups, tracking, and influencing task group progress, tracking project deliverables, etc. • Analyse the business processes, problems & opportunities. Define the solution. Demonstrate creativity and thought leadership and use your experience in substantiating the proposed solutions. Moves logically and creatively from facts to conclusions. • Gather and interpret requirements from the business, prepare for and contribute in the process design workshops, and in conjunction with technical resources, configure the system, demonstrate it, and gain acceptance from the business.
• Document the Functional Specifications for business review & sign-off • Collaborate on the Technical Specifications in conjunction with the architect & developers to ensure the requirement is accurately met. • Define the success criteria for solution testing. Responsible for test scripts, business scenarios and SIT testing on projects and change requests. • Perform the system configuration, work with developers on any changes, test these, and assists users in testing cycles. • Prepare the Business Process Procedures, Functional Specifications, Test Scenarios, End-user documentation, and User manuals. • Ensure knowledge transfer happens to the users. • Use “SAP-standard” as methodology and the tools in the company • Work with required Implementation Partners to ensure seamless delivery of services. • Provide 2nd / 3rd line support. • Maintain and expand contact at senior levels in the organisation and build credible relationships with key personnel. • Continually develop your core skills, cross-functional expertise, and business knowledge based on accumulated experience. • Keep up to date with trends and opportunities in applications you are responsible for as well as in our industry. Understand the overall business objectives/needs and translate these into well-defined and justified proposals that describe the process(es) to use and includes deliverables, timelines and estimates of the costs and resources required.

Skills:

• 3PL interfacing & integration
• Writing Functional Specifications for business review & sign-off
• Writing Technical Specifications for Developers to follow
• Writing Test Specifications and executing testing against them

Knowledge:

• Broader SAP knowledge in SAP products:
• SAP S4/HANA
• SAP Integration
• SAP Analytics Cloud (SAC)
• SAP Portal
• SAP Cloud for Customer (C4C)
• SAP Application Lifecycle Manager (ALM) / Solution Manager (SolMan)
• SAP Enable Now (SEN)
• KNAPP WMS

Personal Competencies:

• A Deliverer
• Analytical
• Problem Solver
• Sees the Big Picture
• Interacting and presenting
• Analysing and interpreting
• Creating and conceptualising
• Organising and Executing
• Adapting and Coping
• Enterprising and performing

Minimum requirements

Minimum Education & Qualification:

• Relevant IT qualification. (essential)
• 3-year Degree/ Diploma or Honours Degree (strongly advisable)
• Certificate or Diploma in Business Analysis from industry recognised Training Institution (desirable).
• SAP Certifications

Experience:

Essential:

• 7 to 10 years’ experience with at least 5 as a Business Analyst / SAP Functional consultant.
• Experience in Pharma, Logistics, or Wholesale & Distribution Industries

Desirable:

• End user support experience.
• S4/HANA cloud experience.
• 3 to 5 Years working in a Project Management environment.
• 3 to 5 Years systems analyst experience or substantial business experience.

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.