Network Administrator

Job description

At cloudatus, we help customers drive technical solution design, development, deployment and support them alongside their cloud journey. As an all-cloud service and consulting provider for midsize and large enterprises, at cloudatus we speak cloud fluenty: IaaS, PaaS, SaaS… - you name it.

We seek new talents to join our engineering teams to advance our international projects, where we build on collective competence and configure different types of infrastructure: cloud based, hybrid, on-premises.

Job description:

As a Network Administrator, you will be responsible for the day-to-day operation, monitoring, troubleshooting, maintenance, and continuous improvement of enterprise network environments in a managed services model. You will work closely with Service Desk, infrastructure teams, external vendors, and client stakeholders to ensure stable, secure, and well-documented network services.

At cloudatus, you will:

• Build, administer, monitor and troubleshoot IP networks in an on-premises environment and based on public cloud

• Perform changes in physical and logical network configurations

• Provide 2nd line support to system and network users

• Create and update technical documentation and operating procedures

• Proactively identify, recommend and drive network improvements, changes or upgrades to existing network infrastructure

Required technical and professional expertise:

• Knowledge and experience in IP networking in at least one of the following areas:LAN Switching, Routing, SD-WAN

• Knowledge of network services like DNS, DHCP, NTP, etc.

• Understanding of wired and wireless access technologies (Wi-Fi, 802.1x/EAP etc.)

• Hands-on experience with network products and solutions (e.g. routers and switches, wireless controllers, Access Points, network firewalls etc.)

• Knowledge of the network configuration of the server operating systems (Windows, Linux)

• Knowledge of Fortinet/Zscaler solutions is preferred but not mandatory

Nice to have

• Willingness and readiness to communicate directly with customers IT teams while handling and resolving support requests

• A customer-focused, problem-solving mindset, with the ability to understand and empathize with the customer's perspective

• Experience working in an SLA-driven support or managed services environment

• Familiarity with ITIL-based incident, request, change, and escalation processes

• German language skills

This role requires collaboration with customers from all around the world, therefore fluency in English is required (minimum B2 level). German language will be a huge benefit.

Benefits:

• B2B or employment contract

• Working with latest technologies

• Industry leading healthcare and comprehensive medical coverage (Luxmed, MultiSport)

• Opportunities to enhance your qualifications (MS certifications, Udemy courses, etc.)

• Customizable 1-on-1 English or German lessons

• Modern computer equipment

• Opportunities to network and connect (get-togethers, team-building events)

• Employee referral programme

• Flexible working schedule

Location:

• 100% remote

Take your expertise to new heights and gain the most in-demand skills.

Sounds like a fit? Let's talk.