Senior Product Manager, Payments

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin or San Francisco (Hybrid)

About the team

For 30 years, the web has run on a simple economic bargain: trading content for human attention. That attention has been monetized through advertising, subscriptions, and e-commerce. This bargain funded the Internet as we know it. 

But as agents become the dominant Internet users, the model is breaking. An agent does not look at ads or need to maintain a monthly subscription to all the tools it wants to access. It reads a page or consumes a data feed once, takes what it needs, and moves on. Across the web, AI crawlers already request content anywhere from a hundred to tens of thousands of times for every visitor they send back. We need new business models, fit for this new era. 

Cloudflare has spent years detecting bots, allowing domain owners to take control of whether bots can access them. What's been missing is the other half: how agents interact with those sites once they're let in. That's what our team, the Agentic Internet team is focused on: making the web readable, discoverable, callable, and payable. These four primitives are all built on open standards, so no single company owns the rails. Cloudflare believes in the open Internet, and we're in a position to help build the future where it thrives. Come help us make it happen!

You can read more about some of our big bets here and here. 

What you'll do

• Shape the product strategy for new Internet-scale business models
• Deliver product specifications, prototypes, product positioning, and high-impact launches
• Partner with Engineering, Design, Research, and GTM to ship at high velocity
• Work with Partnerships and BD to define the new business models for the open web
• Represent the product externally with users, customers, AI labs, developers, and more

What we're looking for

• 5+ years as a technical PM; developer-facing experience and AI/ML preferred
• A builder: you get things done, can move quickly, and prefer ‘show’ over ‘tell’
• A strong communicator who is comfortable with ambiguity
• Technically literate - you don't need to write Rust, but you should be able to push back on a tech lead on the merits of a particular direction
• Payments, FinTech, or blockchain experience is a plus
• Team oriented - You’d rather get it right than be right

How we work

At Cloudflare, performance is about outcomes (what you did) and behaviors (how you did it). We value curiosity, humility, empathy, and doing the principled thing. Learn more about our values on our Careers page.

Why this role

You’re joining a fast-moving team, breaking new ground. Read more about some of our big bets here and here. 

Compensation

Compensation may be adjusted depending on work location.

• For Bay Area based hires: Estimated annual salary of $179,000 - $224,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] via mail at 101 Townsend St. San Francisco, CA 94107.