Revenue Operations Specialist

Job Title: Revenue Operations Specialist

Location: National Harbor, MD (Hybrid)

Type: Full Time

Compensation: $80,000 to $110,000 DOE, Annually

Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Cloudforce is looking for a results-driven, detail-obsessed Revenue Operations Specialist who loves making systems run smarter and smoother. This hands-on, mid-level role puts you at the center of our revenue engine, where you’ll directly manage and optimize processes that support our sales, marketing, and customer success teams.

You’ll work closely with tools like HubSpot and Gong to streamline workflows, surface insights, and keep everything moving efficiently in a fast-paced, mission-driven environment. If you enjoy turning complexity into clarity and helping teams do their best work, you’ll feel right at home here.

Responsibilities

• Hands-On Systems Administration: Directly manage and optimize HubSpot CRM and Gong platforms, including configuration, workflow automation, integrations, and troubleshooting to ensure data integrity, user adoption, and alignment with business goals.

• Revenue Process Optimization: Analyze and streamline lead-to-cash processes to maximize efficiency and revenue growth across sales, marketing, and customer success.

• Reporting & Analytics: Build and maintain dashboards, reports, and KPIs to provide actionable insights for leadership and revenue teams.

• Cross-Functional Collaboration: Work closely with sales, marketing, finance, and customer success to ensure alignment of processes, data, and technology.

• Enablement & Training: Train and support end-users on HubSpot and Gong best practices, workflows, and new features.

• Data Management: Oversee data hygiene, segmentation, and enrichment to support targeted campaigns and accurate forecasting.

• Project Management: Lead and support projects focused on process improvement, tool integration, and scaling revenue operations.

• Compliance & Security: Ensure adherence to data privacy and security standards, especially in regulated industries such as education and healthcare/life sciences.

Qualifications

• 3-5 years of hands-on experience in revenue operations, sales operations, or a related role within a SaaS or enterprise software environment.

• Proven, hands-on experience administering and optimizing HubSpot and Gong (certifications are a plus).

• Strong analytical skills with experience building reports and dashboards.

• Excellent communication and collaboration skills.

• Ability to manage multiple projects and priorities in a dynamic environment.