Supervisor, German Payroll

Job Description:

• Supervise and support a German payroll team, including holding regular 1:1 meetings and performance conversations
• Conduct Continuous Performance Discussions (CPD) and quarterly objective setting with team members
• Act as an escalation point for client issues related to German payrolls and ensure timely resolution
• Oversee payroll accuracy by conducting performance reviews and identifying areas for process improvement
• Monitor and address team and individual training needs, supporting ongoing skill development
• Manage end-to-end German payroll processing in line with CloudPay's governance and service standards
• Ensure adherence to payroll calendar deadlines, SLAs, and accuracy expectations
• Collaborate with other German Payroll Supervisors and SMEs to ensure cohesive service delivery
• Work in partnership with the German Payroll Manager to maintain and enhance payroll operations
• Recommend and implement process improvements to boost team efficiency and quality
• Assist with onboarding and training of new team members, providing structured support
• Investigate discrepancies in payroll data and ensure procedures are followed before processing
• Complete cross-checks and validation to ensure payroll results meet compliance standards
• Maintain accurate records and documentation to support audits and internal controls
• Ensure timely and accurate delivery of payroll, including salary payments aligned to client SLAs
• Prepare and submit statutory declarations to authorities as required
• Create regular and ad hoc payroll reports, and respond to special client requests with care and accuracy

Requirements:

• Experience supervising or mentoring team members within a payroll or operational function
• Fluent in English and German
• Proficiency in German end-to-end payroll processing, including local statutory requirements
• Highly organized with the ability to prioritize tasks and manage periods of increased activity
• Confident using MS Office tools, particularly Excel, as well as email and internet-based applications
• Strong attention to detail and commitment to accuracy and compliance
• Ability to contribute to strategic discussions and provide insights to leadership
• Comfortable working across departments and regions to drive process improvements
• Strong interpersonal and communication skills, with a customer-focused and collaborative mindset
• Confident decision-making and problem-solving abilities in a fast-paced environment

Benefits:

• Competitive Salary
• Competitive vacation allowance
• Calm app
• EAP
• Employee Referral Program
• WFH Allowance
• Eye Tests & Glasses Contribution
• Private Medical Insurance
• Cafeteria
• Commuting Expenses
• CloudPay NOW
• Life Assurance
• Paid Volunteering days
• Bereavement Leave
• Marriage Leave
• Study Leave
• PPK / Employee Capital Plan
• Sports Subscription
• Medical Allowance
• Lunch Allowance