Maintenance Coordinator | WFH | Colombia

JOB SUMMARY

The Maintenance Coordinator supports Resident Managers,and Regional Property Managers to protect our assets by ensuring that all life safety, building systems and other general building repairs are consistently maintained. The Maintenance Coordinator also assistswith bridging the gap between vendors and residents, working together to rectify issues that arise in our residential and commercial buildings in a timely mannerso that residents are able tocontinue the quiet enjoyment of their homes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and respond to all maintenance requests/emails daily

• Generate work orders for issues that arise in commercial and residential buildings, within 24 hours

• Determineand dispatch the correct vendor pertaining toeach specific issue

• Close work orders that vendors have completed work for after the Resident Manager has confirmed with the Resident

• Edit work orders to reflect updates or changes in vendor/work descriptions

• Cancel work orders when an issue is resolved without assistancefrom a vendor

• Track NOV’s (Notice of violations) and make sure complete prior to re-inspection date

• Track Life and Safety certifications

• Create and send out Life & safety work orders to correct vendors for annual, quarterly and five yearinspections

• Update Life & safety spreadsheet once certifications are received

• Scan and store certification on server and in Yardi

• Create and track Remediation work orders

• Manage remediation projects from start to finish

• Orders appliances

Qualifications

• Excellent customer service skills

• Excellent communication skills to relate effectively with people from diverse backgrounds

• Must possessclerical ability

• Able to prioritize work orders

• Strong organizational skills

• Able to work in a face-paced environment with frequent interruptions

• A basic understanding of maintenance operations

• Plus:

  High school diploma or equivalent required; college degree preferred

  Complete and maintainCalifornia Certified Resident Manager Certification(CCRM)

  1-2 years of experience as Maintenance Coordinator or industry related experience preferred

  · Proficiencyin computer programs (Microsoft Suite) requiredand Yardi, preferred

Perks and benefits

Comprehensive Legal Benefits

As part of your contract, we ensure all legally mandated benefits are covered-because your well-being is our priority! Here's what you can count on:

Health Insurance (EPS)

Pension Coverage

Severance Pay (Cesantías)

Family Compensation Fund (CCF)

Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

Premium Health Insurance (Prepagada)

Life Insurance, starting from your 16th day with us.

Access to the CloudStaff Dream Points Program.

Exciting Growth Opportunities to fuel your career aspirations