Business Analyst – Manufacturing Systems (The US)

JOB DESCRIPTION

Working Location: The US

Business Analysis & Requirements Management

• Collaborate with business stakeholders to understand operational challenges, business objectives, and improvement opportunities.
• Gather, document, analyze, and validate business, functional, and technical requirements.
• Facilitate stakeholder workshops, interviews, discovery sessions, and requirements meetings.
• Develop and maintain Business Requirements Documents (BRDs), functional requirements, use cases, user stories, process maps, and workflow documentation.
• Ensure requirements are complete, traceable, prioritized, and aligned with business objectives.
• Serve as the primary liaison between business stakeholders and IT/project teams.

Manufacturing Process Improvement

• Analyze current-state manufacturing and business processes to identify inefficiencies and improvement opportunities.
• Conduct process mapping, gap analysis, and workflow assessments.
• Identify opportunities for automation, standardization, and process optimization.
• Recommend solutions that improve operational efficiency, quality, compliance, and user experience.
• Support continuous improvement and Kaizen initiatives.
• Define measurable outcomes and track realized benefits against project objectives.

Solution Design & Implementation

• Work closely with IT teams, software vendors, developers, and project stakeholders to design solutions aligned with business requirements.
• Evaluate proposed technology solutions and assess business impacts, risks, dependencies, and operational considerations.
• Support new system implementations, upgrades, enhancements, and digital transformation initiatives.
• Participate in solution and design reviews.
• Assist with defining business rules, system workflows, reports, dashboards, data requirements, and functional specifications.
• Support deployment planning and production readiness activities.

Testing & User Acceptance Testing (UAT)

• Develop User Acceptance Testing (UAT) strategies, plans, test cases, and test scenarios.
• Coordinate UAT activities with business users and project teams.
• Validate that implemented solutions satisfy documented business requirements and acceptance criteria.
• Document defects, issues, and gaps identified during testing.
• Coordinate with technical teams to support issue resolution and retesting.

Change Management & User Adoption

• Support organizational change initiatives associated with new manufacturing systems, technology solutions, and business processes.
• Develop training materials, user guides, process documentation, and communication materials.
• Facilitate end-user training and knowledge-transfer sessions.
• Support users during system implementations and process transitions.
• Gather user feedback and identify opportunities for continuous solution improvement.
• Promote successful adoption of new systems, processes, and workflows.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Information Technology, Engineering, Computer Science, or a related field.
• 3-5+ years of experience as a Business Analyst, Systems Analyst, Manufacturing Systems Analyst, or similar role.
• Experience supporting manufacturing operations and/or manufacturing technology systems.
• Experience with Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM), ERP systems, quality systems, and/or supply chain systems.
• Strong requirements gathering, documentation, and stakeholder-management skills.
• Experience creating business requirements, functional requirements, process maps, use cases, and user stories.
• Experience with process improvement and gap analysis.
• Experience supporting system implementation, enhancement, or digital transformation projects.
• Experience developing and coordinating UAT.
• Knowledge of Agile, Scrum, Waterfall, or hybrid project methodologies.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong written and verbal communication skills with the ability to work across technical and non-technical teams.

Tools & Technology

• Microsoft Office / Excel
• Power BI
• Microsoft Visio
• Azure DevOps
• Jira
• MES / MOM platforms
• ERP systems
• Manufacturing and quality systems
• Process mapping and workflow tools

HOW TO APPLY

Please send your application via email: [email protected]

*By submitting your application to [email protected], you acknowledge that you have read, understood, and agreed to CMC Global’s REGULATIONS ON THE PROTECTION OF CANDIDATES’ PERSONAL INFORMATION.

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