Specialist Product Management-CA

Hiring Salary Range: $ 89900 - 118000

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together-by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.

Join us today and get your career moving!

Job Summary

The incumbent translates strategic business requirements into formal, value-driven product roadmaps, working in close collaboration with Business and Technology stakeholders to operationalize them for initial development and continuous evolution. Managing the product through its entire lifecycle, the incumbent champion's the CN Business Process of Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer feedback to continuously improve user satisfaction and ensure the product meets evolving business needs, while maintaining alignment with CN's Technology architecture and safety standards.

Main Responsibilities

Business Partnering

• Establish trusted relationships between Business and Technology to ensure open communications and aligned product expectations
• Translate business and operational needs into concrete technical solutions through a formal product roadmap
• Collaborate with business teams to capture, refine, and enrich requirements for new and existing products
• Develop a continuous pipeline of innovative ideas and future product evolution opportunities
• Support the annual budget planning process led by Finance
• Advise business leaders on emerging and disruptive technologies that can enhance business capabilities and models
• Measure stakeholder satisfaction using established feedback channels and metrics (e.g., Net Promoter Score)

Product Lifecycle Management

• Build a continuous pipeline of innovative product ideas.
• Engage key stakeholders to establish a shared vision of product goals and priorities.
• Develop a strategic product roadmap tightly aligned with business needs and priorities.
• Prioritize product features and requirements in continuous collaboration with business teams.
• Manage requirements dynamically throughout the project lifecycle using industry-standard capture techniques.
• Track and report the status of features and requirements as they progress into the production environment.
• Analyze technical components proactively to identify potential issues and plan capacity for future business demands.
• Collaborate with cross-functional teams to successfully commercialize and realize innovative product concepts.
• Evaluate competitive and alternative solutions to identify critical capabilities that delight internal and external customers.
• Balance short-term delivery wins with long-term strategic goals across the entire product lifecycle

Evolving Product Management Discipline

• Support and participate in the creation of a modernized framework
• Support the Product Manager in evolving the product management discipline

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires minimal travel (up to 20%) in accordance with CN policy for meetings within Canada and the United States (U.S.).

Experience

Product Management

• Minimum 5 years overall work experience
• Minimum 3 years demonstrating technical leadership qualities and/or overseeing deliverables
• Experience in product management or related role
• Experience of engaging leaders and other stakeholders to support business decisions
• Experience in shaping, building, scaling, and sustaining products
• Experience in diverse roles and increasing responsibilities across Business and Technology, although a business-only career is acceptable if business roles included sufficient technology focus
• Experience with Lean / Agile software delivery teams (i.e. - Kanban)
• Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

• Bachelor's degree in computer science or business administration
• Candidates with equivalent practical experience, education, or training will be considered

Competencies

• We Care About Each Other
• We Strive for Excellence
• We Succeed Together
• We Lead Responsibly
• Customer service
• Conveying the vision
• Prioritization
• High-Impact Execution
• Stakeholder management
• Business acumen
• Influence
• Negotiation
• AI Literacy and data orientation

Technical Skills/Knowledge

• Business acumen, and the ability to communicate with business domain stakeholders and technical staff alike
• Leadership, influence, communications, presentation, and facilitation skills
• Effective planning and organizational skills
• Excellent analytical and technical skills
• Knowledge of the Product Management discipline
• Familiarity with the principles of Design Thinking and Lean / Agile software delivery
• Ability to develop and execute a product vision to make that vision a reality, with a passion for building great products

Additional Information (If Any)

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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