VP, Product Engineering

The Vice President, Product Engineering is accountable for Coates’ Software Products and Development Platform, owning the technical vision and roadmap behind the CMS, Web products, and the support & deployment tools used by internal teams and external clients alike. Reporting to the Chief Technology Officer, this role partners with regional engineering and product leadership to keep a unified, scalable platform strategy across all core products in Coates’ development roadmap.

Responsibilities

• Platform Strategy & Roadmap: Own the technical vision and roadmap for Coates’ core products, including the CMS, Web products, and deployment tooling.
• Cross-Regional Alignment: Partner with regional engineering and product leaders to align platform investment with global and regional needs.
• Platform Governance: Set architecture standards and technical governance across all core products on the roadmap.
• Internal & External Tooling: Ensure support and deployment tools used by internal teams and clients stay reliable and scalable.
• Executive Partnership: Translate CTO and executive strategy into an actionable product engineering plan.
• Talent & Culture: Build and lead a high-performing, globally distributed engineering organization.
• Risk & Quality Oversight: Keep platform reliability, security, and scalability ahead of a growing global client base.

Capabilities

• Strategic Technical Leadership: Sets a clear technical vision and inspires teams to deliver against it.
• Executive Presence: Communicates technical strategy clearly to senior leadership and the CTO.
• Cross-Regional Influence: Builds alignment across global stakeholders without direct authority.
• Ownership & Accountability: Owns the health and success of Coates’ core platform end-to-end.
• Talent Development: Mentors and retains high-performing engineering leaders.
• Adaptability: Navigates ambiguity across a global, multi-brand client base.

Qualifications

Required:

• 12+ years in software or product engineering, including 5+ years in senior technical leadership.
• Experience owning platform strategy for enterprise-scale SaaS, CMS, or digital experience platforms.
• Strong background in cloud-native architecture (AWS preferred) and modern web development.
• Success leading distributed, cross-regional engineering organizations.
• Experience partnering with C-level stakeholders on technical strategy.
• Track record delivering platform-level initiatives at scale.
• Strong grasp of Agile/Lean delivery practices across distributed teams.

Preferred:

• Experience in digital signage, QSR, or retail technology.
• Bachelor’s or advanced degree in Computer Science, Engineering, or related field.
• Experience with global, multi-region engineering team structures.

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