CONSULTANT - SERVICE NOW

Coforge · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · 3 days ago
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Salary
≈ $52k – $90k per year (Estimated)
Location
In office (United Kingdom)
Seniority
Staff · 8+ years exp
Visa
Licensed UK visa sponsor

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 9, 2026. Coforge scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Coforge

Formerly known as NIIT Technologies, Coforge is a global information technology and digital solutions company headquartered in Noida, India. The firm specializes in cloud modernization, artificial intelligence, data analytics, and digital process automation for key industries including banking, insurance, and travel. Operating an extensive network of international delivery centers, it provides domain-led transformation services and enterprise software solutions to clients worldwide.
coforge.com · HQ: Noida, India · Business Process Outsourcing (BPO) · IT Outsourcing & Dedicated Teams · IT Consulting & Digital Transformation · 5000+ employees · Est. 1992
Tech stack of Coforge
Backed by Warburg Pincus, Renovus Capital Partners

ROLE REQUIREMENTS

Role TitleSenior Platform Architect (PA)WorkflowITSM / HRSD / SPM / IRM / CMDB / CSMCertificationsCMA/CTA preferred, Certified ServiceNow ProfessionalTechnical SkillsArchitecture, instance strategy, governance, integrations, CMDB, Flow Designer, APIs, enterprise patternsLanguageMust be Portugese Speaking

ROLE RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

  • Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
  • Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
  • Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
  • Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation
  • Translate business goals and outcomes into customer roadmap and architectural blueprints
  • Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
  • Manage technical governance and delivery operating model
  • Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
  • Support the sales effort by scoping and estimating the engagement and change orders
  • Be an active contributor of leading practices and expertise related to the ServiceNow platform

Qualifications:

  • 8+ years of progressive experience in professional services or equivalent
  • Demonstrated management consulting experience
  • Creativity with comfort running programs independently within a startup-paced environment
  • Success driving complex issues through analysis and resolution
  • Industry domain expertise, enterprise architecture experience
  • Large program experience leading architecture and design, cloud application technology experience
  • Experience leveraging or integrating AI into work processes, decision-making, or problem-solving
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