Technology Delivery Manager

Responsibilities:

• Lead a team of application development to plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
• Manage pre-approved project and be the liaison/escalation point to Cards Technology team
• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
• Provide status update related to technical delivery
• Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
• Partner with SA & subject matter experts to understand and implement functional and technical requirements
• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)
• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan
• Prepare and manage technical implementation plan across application teams
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Drive project and financial reviews with Technology Planning (L4 and L3 levels)
• Liaise with sourcing team to conduct RFQ/RFI/RFP, participate and review vendor selection including conducting risk assessment review and approval memo’s submission.
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage financials and budgeting coming from different projects. 
• Ensure project documentation is done up in accordance to bank standards

Requirements:

The ideal candidate will be a dependable and result oriented Technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential. This role will report to the Application Development Team Lead for the technical delivery of strategic projects. 

• Bachelor’s degree in computer science, Engineering or similar domain.  Related professional/technical qualification will be advantageous although not mandatory 
• More than 15 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
• More than 10 years’ leadership experience in managing IT Cards delivery teams 
• More than 10 years hands-on experience in leading major Cards projects delivery as technical delivery Manager
• Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
• Strong Technical and platform knowledge on Cards application (e.g. Cardlink, VisionPlus, etc)
• Strong knowledge on mainframe technologies (COBOL, VSAM, JCL and CICS)
• Strong Cards domain knowledge covering Core processing, issuing, acquiring, authorizations, settlement and loans
• Strong Cards Domain knowledge on both online and batch processing
• Good knowledge on Cards processing surround applications such as 3DS, Rewards, Cards APIs, Upstream and downstream processing
• Good knowledge on open system applications and Cloud tech stack
• Manage vendor, stakeholders and handle people management effectively
• Build and maintain good relationship across all departments within the organization
• Strong customer service focus with the ability to communicate with highly technical management teams.
• Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Experienced in managing and maintaining both new and existing vendor relationships ensuring that vendors fulfil their contractual obligations.
• Knowledge of best practices in procurement and strategic sourcing.
• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation, management, and decision-making skills.

An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.

Key Domain/ Technical Skills

• Strong Cards domain knowledge covering Core processing, issuing, acquiring, authorizations, settlement and loans
• String Cards domain knowledge on online and batch processing
• Good knowledge on Cards processing surround applications such as 3DS, Rewards, Cards APIs, Upstream and Downstream processing
• Good knowledge on open system applications and Cloud tech stack

Experience with:

o   Mainframe fundamentals of COBOL, VSAM, JCL and CICS

o   JSON, XML, XSD and API specifications

o   Message Queues (IBM MQ, RabbitMQ, Kafka,ActiveMQ)

o   Customer facing channels (Mobile and Web)

Familiar with DevOps and CI/CD tools and release management processes.

Skills

Subject Matter Expert, COBOL, Dependency Management, System Specification, Computer Engineering, card design, Card Processing, Business Analysis, Mainframe, Credit Card Industry, JCL, VisionPLUS, post delivery support, Acquiring, Equipment Qualification, Technical Delivery, Work Under Pressure, VSAM, CICS, Technical Project Delivery