System Engineer

Cognizant · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · 10 hours ago

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Location

Hybrid (Bengaluru, India)

Seniority

Middle · 3+ years exp

Visa

Sponsors visas in United States, Ireland; no register of this country names it

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026. Cognizant scores A on the Alion truth index.

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Cognizant

Cognizant is an American information technology services and consulting company founded in 1994 as an in-house technology unit of Dun and Bradstreet in Chennai, India, and headquartered in Teaneck, New Jersey. It builds, integrates and operates software and infrastructure for large enterprises, with particularly deep positions in healthcare, financial services, insurance and life sciences, delivered by a global workforce of more than three hundred thousand people concentrated in India. Listed on Nasdaq, the company competes with the large Indian and global systems integrators and has reoriented its offerings around cloud migration, data platforms and AI-assisted engineering.

cognizant.com · HQ: Teaneck, United States · Cloud Consulting & Migration · Engineering Services · IT Outsourcing & Dedicated Teams · IT Consulting & Digital Transformation · Systems Integrators · 5000+ employees · Est. 1994

Tech stack of Cognizant

Backed by Peak XV Partners

Job Summary

This hybrid day shift role seeks a system engineer with three to four years of experience in console operations mainframes and mainframe API within the telecom domain. The system engineer will maintain highly available production environments optimize mainframe workflows and support telecom specific services to ensure reliable customer connectivity and operational excellence across business critical platforms.

Responsibilities

Monitor telecom production mainframe console activities to ensure stable operations and timely response to system events that impact service continuity for customers

Analyze system alerts and job failures from mainframe consoles to identify root causes and apply corrective actions that reduce downtime and improve platform reliability

Configure and maintain mainframe API components to enable secure and efficient integration between telecom applications and core systems for consistent data flows

Collaborate with application support and network teams to coordinate mainframe changes and deployments that protect service quality and align with telecom business commitments

Document standard operating procedures for console operations and mainframe workflows to support knowledge sharing and consistent execution across the hybrid work model

Review performance metrics for telecom mainframe environments to propose tuning adjustments that enhance transaction throughput and reduce latency for end users

Execute scheduled batch jobs and operational tasks in the day shift window to meet telecom processing deadlines and comply with internal policies and external regulations

Conduct impact assessments for mainframe configuration updates to prevent service disruption and maintain alignment between technical changes and telecom product roadmaps

Provide technical support for incidents related to mainframe API integrations by validating request flows and coordinating remediation that protects data integrity

Coordinate with vendors and internal infrastructure teams to track mainframe software versions and plan upgrades that strengthen security posture and operational resilience

Maintain accurate records of system changes and incident resolutions to support operational audits and enable continuous improvement of console operations in telecom contexts

Participate in problem management activities by contributing detailed analysis of recurring mainframe issues and recommending targeted preventive actions for long term stability

Engage in continuous learning around evolving telecom standards and mainframe practices to suggest pragmatic enhancements that increase efficiency and societal connectivity impact

Qualifications

Possess hands on experience in console operations with three to four years of focused work managing system events and batch processing in complex enterprise environments

Demonstrate strong proficiency in mainframes including job control concepts resource usage analysis and performance tuning within production grade settings

Apply practical knowledge of mainframe API usage by designing and supporting integrations that connect telecom applications with core mainframe services in a secure manner

Bring solid telecom domain experience that enables accurate interpretation of operational priorities service level expectations and customer impact across network driven offerings

Work effectively in a hybrid model by balancing onsite collaboration and remote focus work while maintaining clear communication and reliable availability during day shifts

Show capability to follow structured incident and change management practices that align with organizational standards and promote stable mainframe service delivery

Exhibit analytical problem solving skills with attention to detail when assessing console logs and system metrics to propose realistic solutions that improve operational outcomes

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