Field Service Engineer
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Location
In office
Seniority
Middle · 3+ years exp
Overview
Company
Impact
Profile match
Cohu offers the broadest portfolio of test and inspection equipment and services for back-end semiconductor manufacturing, including a one-stop-shop for semiconductor test and handling equipment, thermal subsystems, test contacting, vision inspection and MEMS test solutions.
Key Responsibilities
- Travel to customer site to maintain Cohu systems or exchange instruments.
- Perform new systems installation.
- Provide technical support and training to customers.
- Provide technical assistance to Sales department.
- Update technical and installation tickets with follow up actions regularly.
- Complete and submit field reports on time.
- Find out customer’s potential issues and feed back to management team.
- To ensure customer satisfaction and key account management.
Requirements
- Over 3 years working experience on any handlers.
- Excellent analytical and problem solving abilities.
- Good interpersonal & communication skills and team work.
- Proficient in English speaking and writing.
- Diploma/Degree in Electronic/Electrical Engineering.
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