HR Specialist (PH)

Key Responsibilities:

Talent Acquisition & Onboarding

• Partner with hiring managers and the Talent Acquisition team to support recruitment processes.
• Coordinate interviews, facilitate offers, and ensure a smooth onboarding experience for new hires.
• Conduct comprehensive new hire onboarding sessions and orientation programs.
• Coordinate with background check vendors to ensure timely and compliant pre-employment screening.
• Maintain and update employee records in HR systems related to recruitment and onboarding.

Employee Relations

• Act as a point of contact for employee queries, providing guidance on HR policies and procedures.
• Support conflict resolution, grievance handling, and employee communications.
• Promote a positive workplace culture by providing timely HR support.
• Serve as the primary contact for HMO administration, including enrollments, updates, and employee inquiries.

Employee Engagement & Experience

• Lead or support engagement programs and initiatives to promote morale, inclusion, and team connectivity.
• Assist in collecting feedback from surveys, focus groups, or informal channels and drive follow-up actions.

HR Operations & Performance Management

• Manage and administer the HRIS and employee information systems, ensuring data integrity, accuracy, and confidentiality.
• Maintain and update employee records and ensure all HR data is accurate and compliant in HR systems.
• Support HR processes, including performance management cycles, probation reviews, internal mobility, and contract/role changes.
• Assist in implementing learning and development programs, competency mapping, and team development initiatives.
• Manage employee visa processing and documentation in coordination with relevant stakeholders.

Employer Branding & External Engagement

• Collaborate with internal and external stakeholders to strengthen Coins.ph ’s employer brand.
• Participate in social media campaigns, campus engagement, HR events, and job fairs to attract top talent.

HR Analytics & Policy Support

• Prepare and analyze key HR metrics (headcount, attrition trends, engagement survey results) to support decision-making.
• Contribute to the development and refinement of HR policies, templates, and processes ensuring compliance with local labor regulations.

What We Expect From You:

• Bachelor’s degree or higher in Human Resources, Business Administration, or related field.
• With 2-3 years of experience in an HR Generalist role, ideally in a fast-paced or multinational environment.
• Strong command of English (spoken and written).
• Proficient in Google Workspace and Microsoft Office; familiarity with HRIS tools (BambooHR, Lever, LinkedIn Sourcing) is a plus.
• Strong interpersonal and communication skills; ability to collaborate across teams.
• High level of cultural awareness, adaptability, and discretion.
• Detail-oriented with strong problem-solving and time management skills.
• Passionate about people, engagement, and organizational effectiveness.