Long applicationsign-up on Workday
Customer Care Coordinator
Smart Apply
Similar jobs
Salary
≈ $30k – $65k per year (Estimated)
Location
In office (Midland City)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 23, 2026. Coleman Worldwide Moving scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Coleman Worldwide Moving is a US household goods moving company based in Midland City, near Dothan, Alabama, offering local, long-distance and international relocation along with storage and logistics services. It operates a network of locations across the United States and Guam, including Alaska, Hawaii, Texas, Virginia, Washington and the Carolinas, handling the loading, transport and delivery of household goods. It hires CDL A and CDL B drivers, non-CDL drivers, packers, movers and helpers, warehouse assistants, logistics clerks and bid coordinators, collections specialists and branch general and operations managers.
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide problem resolution as necessary.
- Collect pre-move surveys as well as weights and preapprovals and update company software and the carrier
- Track shipments’ estimated time of arrival and delivery information and update company software and the carrier
- Monitor clearing email to clear shipments as they arrive and provide main point of contact for moves, both internally and externally
- Monitor email for new shipment offerings and monitor quality scores and verify accuracy
- Secure customer payment, including verify method of payment, credit card annotation and confirm any and all information provided from the customer and ensure the agent has the accurate information
- Liaison between the agents and customers to determine the agreeable time to for crews to pack, pickup, or deliver the customers’ shipment
- Proactively communicate information to the customer from operations regarding their move, including pickup and delivery information
- Proactively coordinate with customers and claims to rectify any damages that may occur and communicate any problems not rectified locally with the supervisor to ensure customer satisfaction
- Other duties as assigned
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
2,082,422 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Recommended for you based on this role
Administrative
Similar stack
Same company
Midland City
Store Development Coordinator
1 month ago
≈ $48k – $105k per year (Estimated) · In office · High School Diploma · Memphis
Management
SharePoint
Apply
Clinical Research Coordinator II - Guerin Children's - Pediatric Neurology - Full-Time, On-Site, Days
3 hours ago
≈ $49k – $91k per year (Estimated) · In office · Full-Time · 2+ years exp · High School Diploma · Los Angeles
DevOps
GCP
Cybersecurity
HIPAA
Life Sciences
Good Clinical Practice
Apply
Apply
Part-Time BOSS - Seasonal
1 month ago
≈ $32k – $56k per year (Estimated) · In office · Part-Time · High School Diploma · Kansas City
Apply
≈ $33k – $57k per year (Estimated) · In office · Part-Time · High School Diploma · Macon
Apply
Apply
Logistics Bid Coordinator
1 month ago
$30k per year · In office · Full-Time · High School Diploma · Midland City
Apply
Mover
2 months ago
≈ $28k – $62k per year (Estimated) · In office · Full-Time · High School Diploma · Juneau
Apply
Logistics Bid Coordinator
1 month ago
$30k per year · In office · Full-Time · High School Diploma · Midland City
Apply
Delivery Driver - 934 Daleville Ave
1 month ago
≈ $28k – $63k per year (Estimated) · In office · Full-Time · Midland City
Apply
2027 Summer Intern
2 months ago
≈ $45k – $76k per year (Estimated) · In office · Internship · Midland City
Apply
This is one of many
2,082,422 more open roles from verified company boards, updated every day.