Product Manager - Salesforce

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

Our Technology team creates products and experiences that make a meaningful difference for our customers and team members. Working across complex enterprise platforms, we partner with business and technology teams to simplify processes, solve meaningful problems and deliver measurable value.

About the role

As Product Manager, you’ll own the vision, strategy and roadmap for a portfolio of Business Operations products, with Salesforce as a key enterprise platform. You’ll lead products from discovery through delivery, defining outcomes and success measures, prioritising investment and ensuring the team remains focused on the highest-value opportunities.

You’ll take a platform product approach, balancing the needs of multiple business areas with opportunities to simplify, standardise and reuse capabilities. Working closely with engineering, architecture, business stakeholders and partners, you’ll challenge assumptions, manage dependencies and risk, and shape scalable solutions that support the longer-term health of the platform.

You’ll also lead across a distributed, multidisciplinary team, including offshore delivery partners, creating clarity around priorities and decisions while building an inclusive environment where team members are empowered and accountable for outcomes.

About you and your skills

We’re looking for an experienced Product Manager who combines strong product craft with enterprise platform experience and the judgement to navigate competing business priorities.

• Demonstrated Product Management experience, with a track record of owning roadmaps and delivering measurable customer and business outcomes.
• Strong Salesforce product or platform experience in a complex enterprise environment, with an understanding of platform capabilities, integrations and dependencies.
• Strong product judgement and platform thinking, able to balance competing demand with reuse, standardisation, scalability and long-term platform health in mind.
• Strong discovery and problem-solving skills, able to get underneath stakeholder requests, simplify business processes and translate needs into clear product outcomes and priorities.
• Experience leading multidisciplinary, distributed teams, including offshore delivery partners, with clear communication, accountability and inclusive leadership.
• Ability to influence, negotiate and make difficult trade-offs across business stakeholders, technology teams and external partners.
• Experience managing products across the lifecycle, including delivery, risk, adoption and continuous improvement.
• Excellent communication and stakeholder management skills, with the ability to simplify complexity, explain the “why” and build alignment.

If you’re excited by the opportunity to combine product thinking with Salesforce expertise and shape scalable enterprise capabilities, we’d love to hear from you.

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 197790

Employment Type: Full time