Project Manager

Job Description

The Role

A Project Manager in the Information Technology (IT) sector is responsible for planning, executing, communicating and closing projects within the given time frame and budget. This role requires a blend of technical know-how, managerial acumen and interpersonal skills to lead cross-functional global teams and ensure successful project delivery.

Key Responsibilities

• Define project scope, objectives and deliverables in collaboration with senior management and stakeholders.
• Develop comprehensive project plans that include timelines, milestones, risk assessments and resource allocation.
• Identify project requirements and ensure all necessary resources are available for project execution.
• Conduct feasibility studies and cost-benefit analysis to support project approvals.
• Follow workload planning processes to register a project.
• Lead project teams comprising EUC, Cloud and Infrastructure, and SecOps Engineers, as well as Network and Voice Engineers and other IT professionals.
• Coordinate tasks, assign responsibilities, set expectations and ensure tasks are being completed.
• Monitor project progress and performance using appropriate tools and techniques (e.g. project dashboards, project cards, SharePoint site).
• Ensure that projects are delivered on time, within scope and within budget.
• Manage changes to the project scope, schedule and costs using appropriate verification techniques.
• Track project performance, specifically to analyse the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Regularly communicate project status, updates and progress to stakeholders, including senior management.
• Facilitate meetings, workshops and presentations to keep all parties informed and engaged.
• Develop strong relationships with customers, vendors and other stakeholders to ensure their needs are met.
• Manage stakeholder expectations and ensure their involvement throughout the project lifecycle.
• Identify potential project risks and develop mitigation strategies to address them.
• Implement risk management processes to monitor and control risk factors continuously.
• Prepare contingency plans to handle unexpected challenges that may arise during the project.
• Escalate to the project owner/sponsor when needed.
• Ensure that project deliverables meet quality standards and customer expectations.
• Implement quality control processes to monitor the quality of work throughout the project.
• Conduct regular reviews and audits to ensure compliance with project requirements and standards.
• Conduct project evaluations and assessments at the end of each project phase.
• Compile comprehensive project reports that include lessons learned, success factors and areas for improvement.
• Ensure that all project documentation is completed and properly archived.
• Facilitate post-project reviews and feedback sessions with team members and stakeholders.

Knowledge, Skills and Behaviours

Essential

• Strong understanding of IT infrastructure, software development and system integration.
• Proficiency in project management tools and software (e.g. MS Project, JIRA, Asana).
• Proficiency in presentation and communication skills using Microsoft Teams, Outlook, Office products and Copilot.
• Familiarity with Agile, Scrum and Waterfall methodologies.
• Knowledge of cybersecurity principles and data protection regulations.
• Excellent leadership and team management abilities.
• Strong organisational and time-management skills.
• Ability to prioritise tasks and manage multiple projects simultaneously.
• Problem-solving and critical-thinking skills to address project challenges effectively.
• Ability to work in a fast-paced global environment.
• Strong communication and presentation skills.
• Ability to build and maintain relationships with stakeholders and team members.
• Effective negotiation and conflict resolution skills.
• Adaptability and flexibility to work in a fast-paced global environment.
• Bachelor's degree in Information Technology, Computer Science, Management Information Systems or a related field.
• Minimum of 5 years of experience in project management within the IT sector.
• Proven track record of successfully managing IT projects from initiation to completion.
• Experience working with cross-functional global teams and managing remote or distributed teams.

Desirable

• Project Management Professional (PMP) certification or equivalent.
• Additional certifications in Agile, Scrum or other relevant methodologies.

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.