L2 Network Engineer — AMK
First seen by Alion on Nov 4, 2026.
Provide day-to-day support and troubleshooting for network infrastructure at the data centre.
Manage Cisco routers and switches to maintain reliable network connectivity.
Monitor network performance and bandwidth usage, and investigate service issues.
Log, update and track support tickets, ensuring issues are resolved within agreed SLAs.
Work with vendors and relevant teams to resolve escalated network issues.
Carry out scheduled maintenance and firmware patching for network equipment.
Plan and implement approved network changes, service requests and maintenance activities.
Ensure all work follows established operational policies and procedures.
Diploma or Degree in Computer Science, Computer Engineering or a related field. Candidates with relevant experience and certifications may also be considered.
At least 3 years of experience in network engineering within an operations environment.
Strong network troubleshooting skills and hands-on experience managing Cisco routers and switches.
CCNA / CCNP certification.
Skills
Monitor Network Performance, Resolving Product Problems, Network Changes, CCNA, CCNP, Network Maintenance, Network Troubleshooting, Cisco Routers, Network Support, Ticket Management