Engineer 4, Software Development & Engineering-5646

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description

DUTIES: Provide technical leadership in designing and developing new software and web applications; work with 802.11 Wi-Fi standards and advanced features including client steering and performance optimization; work with Wireless LAN security protocols including WPA2 and WPA3; capture and analyze Over-the-Air (OTA) packets to diagnose WiFi connectivity and performance; troubleshoot and resolve Wi-Fi issues in RDKB-based Gateway and Extender platforms; use Linux OS and core networking technologies including TCP/IP, UDP, DHCP, DNS, and ICMP; work with OpenSync cloud-managed networking; use RDK tools including Telemetry 2.0, WebConfig, XConf, and RFC; debug and profile with Strace, iPerf, and GDB; troubleshoot DOCSIS connectivity issues; program in C, C++, and Python; work closely with internal and external development partners to develop, test and deploy software on Comcast’s Connectivity and Entertainment customer premises equipment (CPE) platforms; drive on-time, high quality releases across a large number of devices; complete release management lifecycle, which includes scheduling, coordination, and management of releases on number of deployed devices; daily collaboration with Development, Field Triage and QA teams; assess and implement new tools, plugins that are necessary to improve the software release engineering process; manage risks and resolve issues that affect release scope, schedule and quality; serve as the primary liaison for the technical team in multi-functional discussions, ensuring alignment on project goals, results and time to market; build and maintain relationships with stakeholders, including clients, internal teams, and external partners; communicate effectively to keep stakeholders informed of project status, risks, and changes; proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital; proactively address issues and escalate as needed to ensure timely resolution; provide regular updates on program status, highlighting challenges and proposing solutions to internal partners, facilitating informed decision-making; lead change initiatives within the program, guiding teams through transitions and ensuring buy-in from stakeholders; anticipate and address resistance to change to facilitate smooth implementation; prepare regular reports and documentation to track program progress, expenditures, and outcomes; present findings to senior management and stakeholders; leverage insights and standard processes from completed programs to drive continuous improvement in processes and outcomes for future projects; and continually improve processes, optimize workflow, and maintain the highest quality levels. Position is eligible to work remotely one or more days per week, per company policy.

REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience working with 802.11 Wi-Fi standards and advanced features including client steering and performance optimization; working with Wireless LAN security protocols including WPA2 and WPA3; capturing and analyzing Over-the-Air (OTA) packets to diagnose WiFi connectivity and performance; troubleshooting and resolving Wi-Fi issues in RDKB-based Gateway and Extender platforms; using Linux OS and core networking technologies including TCP/IP, UDP, DHCP, DNS, and ICMP; working with OpenSync cloud-managed networking; using RDK tools including Telemetry 2.0, WebConfig, XConf, and RFC; debugging and profiling with Strace, iPerf, and GDB; troubleshooting DOCSIS connectivity issues; and programming in C, C++, and Python.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

iPerf, Linux, Strace

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