Head of Product & Engineering

Your role @ CHANEL

The Product & Engineering Lead is accountable for leading digital and AI solution delivery across domains, translating business priorities into scalable, robust technology solutions. This role bridges technology and business outcomes by owning end-to-end solution lifecycle, ensuring stability, scalability, and value realization in a rapidly evolving digital and AI landscape. The role will work in close partnership with the Regional Tech & Digital Team and all functions to ensure local priorities are well connected with regional direction, enterprise standards, and cross-functional business needs.

The impact you can create at CHANEL

Solution & Delivery Leadership

• Lead the design, build, and evolution of digital, AI solutions, ensuring alignment with business priorities and enterprise architecture.
• Own the end-to-end solution lifecycle, from demand intake and solution design through delivery, stabilization, and continuous improvement.
• Drive delivery excellence by establishing clear standards for quality, scalability, and reuse across solutions.

Business Value Realization

• Translate business needs into solution roadmaps with clear value hypotheses and measurable outcomes.
• Ensure solutions contribute to revenue growth, efficiency improvement, cost optimization, and customer experience enhancement.
• Move beyond project delivery to focus on long-term platform and capability value.

Digital & New Tech Enablement

• Leverage digital and AI technologies to innovate products, optimize operations, and support data driven decision-making.
• Ensure solutions are AI ready, aligned with enterprise data and AI foundations.
• Partner with Architecture and Data teams to industrialize AI use cases at scale.

Team & Capability Leadership

• Build a high performing team culture with clear accountability, continuous learning, and strong execution discipline.

What you can bring to the team…

• Strong digital and AI solution expertise with solid understanding of system architecture and integration.
• Proven ability to manage complex solution portfolios and scale delivery models.
• Deep understanding of product and application lifecycle management.
• Strong business acumen with the ability to connect technology decisions to business value.
• Influential leadership style, able to work across functions and senior stakeholders.
• Results oriented mindset with a focus on measurable outcomes.