AV Field Engineer

About Company:

Nationwide Experts in Network, Security, Wireless & AV Integration

ComNet Communications LLC is a leading integrator of technology infrastructure, backed by four decades of experience delivering scalable, high-performance solutions nationwide. We design, install, and maintain critical systems that power structured cabling, wireless connectivity, data centers, physical security, in-building wireless, and audio visual environments.

With a strong focus on safety, quality, and service excellence, ComNet is a trusted partner to enterprise clients across diverse industries. From complex, multi-site deployments to large-scale network builds, we bring the technical expertise and operational capacity to support the evolving demands of today’s connected world.

Who We Are

Founded in 1984, ComNet Communications has grown to become a trusted network infrastructure partner for Fortune 500 companies, national enterprises, and regional businesses. Our team of highly skilled professionals provides end-to-end services - from initial design through project completion - with a focus on safety, quality, and operational excellence. Our reputation is built on integrity, technical expertise, and a commitment to customer success.

Our National Footprint

ComNet Communications operates across the United States with regional offices and field teams ready to support projects nationwide. Our scalable workforce and national reach enable us to manage complex, multi-site deployments with consistency and speed.

Commitment to Safety & Sustainability

ComNet Communications prioritizes a culture of safety and environmental responsibility. Our safety-first approach ensures our teams meet or exceed all regulatory and industry standards. We are committed to sustainability practices that include recycling of cabling materials, reducing packaging waste, and implementing efficient installation methods to minimize environmental impact.

About the Role:

The Field Engineer is a highly skilled expert in audio visual equipment and is responsible for all oversight and aspects of QA/QC of the integration of AV systems. The Field Engineer will be responsible for ensuring the systems functionality as designed, ensuring standards and procedures are followed, and performing the final inspection of installations. The Field Engineer will be responsible for the system turn-over and client acceptance and will be responsible for training the end user.

The Field Engineer will also provide pre-sales support to perform a pre-sales walkthrough when a Design Engineer is not available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform a full quality control check for all fabrication and installation efforts, including, but not limited to, AV best practices and ComNet company standards
• Participate in internal project kick-off meetings that include key participants from sales, engineering, fabrication and installation
• Perform all software/firmware configuration uploads and check to ensure the system performs to both the manufacturer’s specifications and ComNet’s
• Coordinate/approve any red line updates on system drawings for any changes required during the fabrication, installation, and quality control steps
• Provide clear and concise documentation on any configurations implemented or needed for successful implementation (i.e., network configurations, video settings, DSP settings, etc.)
• Perform full system calibrations for audio and video on installed systems
• Perform full control system testing with programming support of installed control systems
• Complete system test and accept/certifications/commissioning for installed solutions both remotely and onsite at client’s premises
• Support all types of technical escalations from the field team and work with other team members on resolutions as needed
• Provide end user training and support for deployments
• Travel to client sites and other ComNet offices as required
• Must be open to extensive travel
• The worker is subject to inside/outside environmental conditions
• Help with field installations when necessary to get projects completed or brought back on timeline

REQUIRED QUALIFICATIONS

• Expert knowledge of industry and standards in AV systems design and integration
• InfoComm CTS
• DM certification
• Must have excellent communication skills and possess excellent problem solving and troubleshooting skills with the ability to perform advanced troubleshooting on any device
• Be a team leader and possess excellent leadership qualities
• Expert knowledge of audio principles and must have the ability to write and fine tune audio programs for DSP and VTC systems
• Expert knowledge of loading and troubleshooting AMX, Crestron, and Extron systems
• Must be well versed in interacting with networks (wired or wireless) and must be able to support networked solutions for video conferencing, VOIP audio conferencing and control systems networking
• 5-15 years or more of related industry experience

DESIRED QUALIFICATIONS

• CTS-I certification, DMC-E certification
• DSP programming certifications
• Cisco, Tandberg, Polycom Telepresence installation experience/certification
• Syn-Aud-Con certifications
• Ability to travel 20%

Striving for excellence in everything we do, ComNet is committed to honoring these core values:

• Character - Being honest and acting with integrity toward each other, our customers and ourselves.
• Teamwork - Working together, through the good and the bad, toward a common goal and being jointly responsible for exceeding customer expectations
• Knowledge - Continuously growing our business and technical expertise and sharing our knowledge for the benefit of others
• Responsibility - Being accountable for getting the job done right and doing whatever it takes for the growth and success of our team and our customers
• Respect - Appreciating each person’s value to the team and treating each other with courtesy and professionalism

EEO

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. An employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other an an “at-will” relationship.