Catering Operations Lead
Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on Nov 15, 2026. Compass Group USA scores A on the Alion truth index.
Position Title: [[title]]
Pay Range: $23.00 to $23.00
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
The Catering Operations Lead is responsible for supporting the successful execution of catered events from pre-event planning through event completion. This position works closely with the Catering Sales Manager, Culinary Team, and Operations Leadership to ensure events are properly staffed, organized, set up, and executed according to the BEO and venue standards.
The Catering Operations Lead serves as a key point of contact for event-day operations and is responsible for directing hourly staff, communicating event details, resolving operational issues, and maintaining a high level of service in premium guest environments.
Essential Responsibilities
- Review and understand Banquet Event Orders (BEOs) and translate event details into an operational plan.
- Attend BEO meetings and communicate operational needs, questions, and changes to the appropriate teams.
- Schedule and assign catering staff, including servers, bartenders, runners, bussers, and other event staff.
- Communicate event expectations, assignments, call times, and service standards during pre-shift meetings.
- Coordinate event setup, service, breakdown, and post-event responsibilities.
- Lead and direct staff during events to ensure proper execution and guest service.
- Maintain strong communication with Catering Sales, Culinary, Premium Operations, and other venue departments.
- Become knowledgeable of the building, including catering spaces, suites, clubs, kitchens, storage areas, bars, elevators, loading areas, and equipment locations.
- Operate and understand venue POS systems and assist staff with basic POS questions and troubleshooting.
- Monitor event operations and proactively identify and resolve issues before they impact the guest experience.
- Ensure proper handling and organization of event equipment, supplies, menus, signage, and other operational materials.
- Maintain accurate staffing information, event notes, checklists, and other operational documentation.
- Assist with training and coaching new and existing catering employees.
- Ensure staff follow company, venue, safety, sanitation, and service standards.
- Complete event breakdown and ensure spaces are returned to established standards.
- Communicate post-event issues, staffing concerns, and operational notes to management.
- Perform other duties as assigned by Catering and Operations Leadership.
Keys
Organization: Maintains accurate schedules, BEO information, assignments, and event documentation.
Communication: Clearly communicates with Sales, Culinary, Operations, staff, and leadership.
Leadership: Provides direction and accountability to hourly event staff.
Flexibility: Responds quickly and professionally to changes and unexpected event needs.
Attention to Detail: Identifies important BEO details and ensures they are executed correctly.
Professionalism: Maintains a high standard of appearance, communication, and service in premium guest environments.
Success in This Position
A successful Catering Operations Lead is able to take an event from BEO → staffing plan → setup → pre-shift → event execution → breakdown, while keeping staff organized, communicating effectively, and ensuring the event is executed to venue and guest standards.
Apply to Levy today!
Levy is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf