Business Analyst II

As a Business Analyst II on Compassion’s Finance Center of Excellence team, you will play a key role in supporting finance-wide projects, processes, governance, and reporting that help leaders make informed decisions and prioritize work that brings the greatest value to the ministry. This role combines project coordination, business process analysis, reporting, stakeholder facilitation, and operational support to ensure finance initiatives are aligned, sustainable, and effective.

Working across global finance teams, you will help manage project resource capacity and prioritization, maintain capacity and operational reporting, facilitate stakeholder discussions, and support continuous process improvement efforts. This position is ideal for a collaborative and curious professional who enjoys bringing clarity to complex information, influencing through relationships, and helping teams work more effectively together.

At this career level, this analyst works independently on moderately complex assignments, provides recommendations based on data and analysis, and contributes to strategic initiatives while supporting Compassion’s mission to release children from poverty in Jesus’ name.

What will you do?

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritize child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
• Coordinate projects and governance activities across the Finance Center of Excellence, serving as a primary liaison between stakeholders and project teams to clarify requirements, facilitate discussions, and support project prioritization.
• Maintain project intake, portfolio, and resource management information within Smartsheet and other business systems, ensuring visibility into workload, capacity, and strategic priorities.
• Produce and maintain recurring operational, project, and capacity reporting withinSmartsheet that enables finance leadership to evaluate trade-offs, monitor progress, and make informed decisions.
• Analyze data trends, identify risks and opportunities, investigate data integrity concerns, and provide actionable insights and recommendations to stakeholders.
• Maintain and enhance reporting solutions by validating data quality, identifying reporting gaps, and ensuring timely delivery of meaningful information and dashboards.
• Facilitate stakeholder meetings, interviews, and requirements-gathering sessions to understand business needs, document requirements, and support effective decision-making.
• Conduct current-state business process reviews, identify process improvement opportunities, and recommend solutions that increase efficiency, consistency, and effectiveness.
• Support governance activities for shared resources, including annual audits, quarterly capacity planning processes, and ongoing Center of Excellence operational activities.
• Maintain strategic roadmaps, presentation materials, visualizations, and executive communications that communicate priorities, progress, and outcomes.
• Serve as a knowledge management resource by maintaining SharePoint, intranet, and collaboration sites, supporting documentation governance, and promoting accessibility of business information.
• Support user acceptance testing, process documentation, data validation activities, and change adoption efforts for new systems, tools, and business capabilities.
• Build relationships across global finance teams and national offices, helping stakeholders understand data, priorities, and recommendations while influencing outcomes without direct authority.
• Participate in continuous improvement initiatives and contribute to the growth and maturity of the Finance Center of Excellence.

What do you bring?

• Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Project Management, or a related field, or equivalent combination of education and experience.
• 3+ years of experience in business analysis, project coordination, operations, process improvement, reporting, or a related discipline.
• Proven experience coordinating projects, managing multiple priorities, and supporting cross-functional stakeholders.
• Strong analytical skills with experience gathering, interpreting, and communicating business and operational data.
• Experience creating and maintaining recurring reports, dashboards, presentations, and business documentation.
• Demonstrated ability to facilitate discussions, ask thoughtful questions, gather requirements, and uncover underlying business needs.
• Fluent in both verbal and written English communication skills with the ability to translate data into meaningful insights for diverse audiences.
• Proficiency in Smartsheet creating and managing forms, spreadsheets, reports, dashboards, and workspaces. or the ability to learn and become proficient quickly.
• Ability to work independently, demonstrate initiative, and navigate ambiguity while maintaining attention to detail.
• Strong relationship-building skills with a collaborative, approachable, and service-oriented mindset.
• Curiosity, humility, and a willingness to learn, ask questions, and challenge assumptions appropriately.
• Adaptability and resilience in a dynamic environment where priorities and requests may shift.
• Proficiency with Microsoft Office tools, including Excel, PowerPoint, Teams, Outlook, SharePoint, and OneDrive.
• Experience with process mapping, workflow documentation, or collaboration tools such as Miro is a plus.
• Finance or accounting experience is helpful but not required.

Why work here?

• The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
• Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.