Long applicationsign-up on Workday

Account Manager

Concentrix · Business Process Outsourcing (BPO) · Call Center Services · 3 days ago
Smart Apply
Similar jobs
2,051,924open jobs
122,893companies
254,180added this week
Browse all
Salary
≈ $6k – $16k per year (Estimated)
Location
In office (Makati)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 29, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match

Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
concentrix.com · HQ: Newark, United States · Business Process Outsourcing (BPO) · Call Center Services · 5000+ employees · Est. 1983
Tech stack of Concentrix

Job Title:

Account Manager

Job Description

The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
  • Ensure that client's customers are satisfied with our client's services and resolve escalated issues
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
  • Evaluate our client's customer needs and propose potential solutions
  • Be a single contact for our client's customer
  • Use data to fix customer concerns/roadblocks prohibiting satisfaction
  • Manage external competitive pressures and handle objections
  • Work with multiple partners, building relationships with decision-makers at all levels
  • Manage sales territory and achieving monthly quotas
  • Negotiate in tough situations
  • Identify risk and barriers to success; develop contingency plans
  • Identify opportunities for additional product or service sales
  • Use data to help influence buying/renewal process
  • Work with a team and report directly to a Sales Manager

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
2,051,924 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Recommended for you based on this role

Marketing
Similar stack
Same company
Makati
≈ $14k – $33k per year (Estimated) · Remote (Philippines, EST hours)
Design
Adobe Photoshop
Apply
$6.6k per year · Remote (Philippines) · Part-Time · 1+ year exp · Philippines
Apply
≈ $20k – $50k per year (Estimated) · In office · Full-Time · 15+ years exp · Parañaque
Apply
Remote (Sub-Saharan Africa, Germany, France, United Arab Emirates, United Kingdom) · Full-Time
Apply
≈ $95k – $217k per year (Estimated) · Remote (worldwide) · Contractor
Analytics
A/B Testing
Marketing
HubSpot
Pipedrive
Apply
≈ $8.5k – $21k per year (Estimated) · In office · Makati
DevOps
Wi-Fi
Apply
≈ $14k – $35k per year (Estimated) · In office · Master's Degree · Makati
Apply
≈ $12k – $24k per year (Estimated) · Hybrid · 6+ years exp · Bachelor's Degree · Makati
Apply
≈ $11k – $20k per year (Estimated) · Hybrid · Full-Time · 5+ years exp · Makati
Apply
≈ $6.5k – $15k per year (Estimated) · Hybrid · Full-Time · 2+ years exp · Bachelor's Degree · Makati
Analytics
Microsoft Excel
Apply
See all jobs
This is one of many
2,051,924 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles