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Salary
$24k per year (gross)
Location
In office (Barcelona)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Account Manager Executive (German - speaking) High Tech Industry HE04

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Account Manager Executive, you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As an Account Manager Executive on our team, you will:

- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.

- Own the overall account strategy and sales execution.

- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.

- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.

- Drive PC++ Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.

- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.

- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.

- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.

- Coordinate with in-market technical consultants to provide expert support when required.

- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.

- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are proficient or bilingual in German with advanced English level

- Have proven ability to self-prospect via cold outreach using multiple contact tools.

- Are skilled in building strong relationships with decision-makers.

- Are capable of navigating complex organizations to identify expansion opportunities.

- Are experienced in leading meetings with IT and Procurement stakeholders.

- Have strong business acumen with the ability to develop long-term growth strategies.

- Have analytical mindset to identify key business challenges and propose actionable solutions.

- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.

- Have 1-3 years of relevant industry sales experience.

- Enjoy working in a fast-paced, multicultural environment.

- Are passionate about technology, customer relationships, and business growth.

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support yourunique lifestyle:

- Full-time, permanent contract, 39 hours/week: Monday to Friday 09:00 to 18:00

- Base salary of 20,976 euros gross/year + up to 7,400 euros gross/year in bonus + private medical insurance

- Location at either our Barcelona, Malaga or Valencia office, or remote from Spain, if you are not based at one of these locations (except Canary Islands)

- Full paid training about the company and the project you will be working on

- Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, German (Required)

Time Type:

Full time
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