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Salary
$31k – $82k per year (Estimated)
Location
In office (Cinisello Balsamo, London)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Account Manager Greek Speaker / Διαχειριστής λογαριασμών

Job Description

Concentrix Payment Services is a licensed payment institution and one of the top-performing fintech companies in the market. Specializing in payment processing and credit management, Concentrix Payment Services has been serving its international clients since 1984.

Working in an international context, as part of the Credit Management team, we are looking for a Greek speaker Account Manager whose responsibilities will include the following:

  • Ensure a transparent and accurate management of accounts for which you will be responsible for
  • Evaluating financial records and conducting solvency analysis of our client’s portoflio
  • Setting the most appropriate payment conditions by negotiating with customers
  • Manage and monitor payment plans
  • Matching incoming payments and maintaining accurate transaction records
  • Resolve on a timely fashion manner disputes / discrepancies that prevents customer from paying
  • Proactively contacting clients regarding outstanding balances and executing collection procedures
  • Establish a privileged and trustable relationship with suppliers and buyers
  • Be a Team player, able to cooperate closely with other departments

Profile required

2/3 years' higher education with a degree in Finance/Accounting/Business/Management or equivalent

Experience in Credit Management appreciated

Bilingual in Greek, good level of English required (reading, writing, speaking), Italian would be a plus

Proficiency in Pack Office required (Word, Excel)

Skills

Team spirit and good communication skills

Good interpersonal skills, ability to listen to our customers

Autonomy, initiative

Proposal-driven

Ability to analyze and summarize

Organizational skills, rigor

Ability to adapt to the use of our in-house software

Job information

Full-time permanent contract

Based in Milan (Italy) or Barcelona (Spain) or in UK

Possibility of teleworking up to 3 days a week - After probation period

Location:

ITA Cinisello Balsamo - Via Gozzano 14

Language Requirements:

English (Required), Greek (Required)

Time Type:

Full time
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