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Salary
$18k – $46k per year (Estimated)
Location
In office (Spain)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Agente de Servicio al Cliente - Mercado Español PM03

Job Description

¿Te interesaría cambiar o empezar tu carrera profesional? Buscamos Agentes de Atención al Cliente para trabajar de forma presencial en nuestras oficinas de Olivenza.

Funciones principales:

- Asegurar un buen servicio demostrando buenas dotes de comunicación y buena presencia (videollamadas)

- Crear una relación más cercana con el cliente, a través de la escucha activa y empatía

- Fidelización de clientes

Requisitos:

- Nivel C1 o superior de español, tanto oral como escrito

- Experiencia en puestos de atención al cliente, en Call Center

¿Qué ofrecemos?

- Contrato indefinido de 30 horas a semana: rotativo de lunes a domingo (16:00-21:00)

- Formación remunerada para el puesto (duración aproximada de 3 semanas)

- Programas de desarrollo y formación continua

- Oportunidades de desarrollo

- Excelente ambiente laboral

Si crees que encajas en el puesto o quieres saber más información sobre el mismo, te invitamos a que apliques, estaremos encantados de trabajar contigo.

Ofrecemos igualdad de oportunidades de empleo

Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.

R1688327

Location:

ESP Olivenza - Railway Building

Language Requirements:

English, Spanish

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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