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Location
In office (Kuala Lumpur)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Associate, Sales Development (CN, Mandarin)

Job Description

As a Virtual Sales Development Representative, you will execute daily outbound phone calls/emails, contact decision makers(C-Level), build quick rapport, and assess needs. In addition, the BDR needs to also execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our client's products, lead and contribute to team projects to develop and refine our sales process to achieve or exceed monthly sales quota.
  • Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, and assess needs
  • Qualify opportunities and handle objections
  • Conduct C-level conversations with senior executives in prospective accounts
  • Explain our products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
  • Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating our products
  • Collaborate closely with client to create a territory "plan-of-attack", including target companies, target prospects, and messaging/talk-tracks.
  • Lead and contribute to team projects to develop and refine our sales process
  • Develop and codify best practices and sales workflows for interactions with prospects o Achieve or exceed monthly sales quota
  • Research and build new and existing accounts (i.e. adding contacts, sending regular emails, coordinating strategic discovery meetings)

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required), Mandarin (Required)

Time Type:

Full time

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