Associate, Social Insurance

Concentrix • English • Business Process Outsourcing (BPO) • Call Center Services • Bachelor's Degree • 1 day ago
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Salary
≈ $33k – $70k per year (Estimated)
Location
In office (Cairo)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match

Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
concentrix.com • HQ: Newark, United States • Business Process Outsourcing (BPO) • Call Center Services • 5000+ employees • Est. 1983

Job Title:

Associate, Social Insurance

Job Description

The Social Insurance Associate is responsible for handling complex social insurance transactions, ensuring compliance with regulations, supporting process improvements, and acting as a subject matter expert for the team.

Key Responsibilities

  • Process and review social insurance transactions.
  • Handle complex employee cases and escalations.
  • Coordinate with government offices regarding social insurance matters.
  • Ensure accurate and timely submission of required documentation.
  • Support audits and compliance activities.
  • Assist in training and mentoring junior team members.
  • Provide recommendations for process improvements.
  • Track and report operational metrics.

Minimum Requirements

  • Bachelor's degree in Business Administration, Commerce, HR, or related field.
  • 3-5 years of experience in Social Insurance operations.
  • Strong understanding of Egyptian Social Insurance laws and practices.
  • Experience handling Form 1, Form 6, salary updates, and compliance activities.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills.
  • Good command of English.
  • Proficiency in Microsoft Office applications.

Location:

EGY Cairo Egypt-Smart Village Building B2110

Language Requirements:

Time Type:

Full time
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