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Location
In office (Hyderabad)
Seniority
Senior · 7+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Sr Snowflake Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Position

Sr Snowflake Engineer

Experience

6-10+ years

Role Overview

Senior owner of the Snowflake platform behind analytics for network, customer, billing, and channel data. You'll set the modeling and governance standards other engineers build on, drive cost and performance discipline across warehouses, and act as the technical point of contact for partner teams consuming Snowflake data.

Key Responsibilities

  • Own architecture and design decisions for Snowflake databases, schemas, warehouses, and RBAC across dev/test/prod
  • Lead ingestion patterns from Azure Data Lake, Kafka, Oracle Fusion, Workday, Salesforce, and OSS/BSS sources using Snowpipe, Streams, Tasks, and dbt
  • Define and maintain core data models for Customer 360, network performance, and revenue reporting domains
  • Drive credit-spend optimization: warehouse sizing strategy, clustering, query profiling, and chargeback visibility
  • Set governance standards - masking and row access policies, tagging aligned to T-Mobile data classification (Confidential / Restricted / USGCI), and PCI-scoped controls with evidence for audit and access reviews
  • Establish CI/CD and IaC patterns in GitLab; manage releases through ServiceNow change and document architecture in Confluence
  • Define SLOs and observability for tier-1 pipelines (Splunk, Nobl9); lead incident response and RCA for data outages
  • Mentor mid-level engineers, run design and code reviews, and partner with architects, product owners, and Cybersecurity Syndicate on new platform capabilities

Required Technical Skills

  • 7+ years in data engineering, 4+ years hands-on Snowflake at production scale (SnowPro Advanced Architect a plus)
  • Expert SQL and strong Python; deep dbt experience including testing and CI
  • Proven cloud data platform work on Azure or AWS, including cost management at scale
  • Experience integrating Snowflake with Databricks/Spark in a hybrid lakehouse
  • Track record leading data governance, PII handling, and audit/compliance readiness
  • Demonstrated technical leadership without direct reports - influencing across teams, writing design docs, and setting standards

Location:

IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion

Language Requirements:

Time Type:

Full time
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