Specialist, Technical Sales - Trilingual (PRT)

Concentrix • Portuguese • Spanish • English • 2 hours ago

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Location

In office (Bogotá)

Employment

Full-Time

Overview

Company

Impact

Profile match

Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

concentrix.com • HQ: Newark, United States • Call Center Services • Business Process Outsourcing (BPO) • Information Technology • IT Outsourcing • Technical Support • Professional Services • 5000+ employees • Est. 1983

Job Title:

Specialist, Technical Sales - Trilingual (PRT)

Job Description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

Attend customer meetings and conduct sales presentations to showcase products and services
Provide technical expertise to support aggressive sales goals and customer inquiries
Prepare and deliver moderately complex technical proposals and presentations for sales support
Identify and analyze customer needs to develop strategies that competitively address demands
Advise customers and sales teams on technical aspects of products while aligning with their goals
Provide training sessions utilizing technical expertise to enhance customer understanding and product use
Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

Brazilian Portuguese (Required), English (Required), Mexican Spanish (Required)

Time Type:

Full time

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