Location
In office (Dublin)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 21, 2026. Concentrix scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
Job Title:
B2B Business Development Representative - Onsite in Santry, DublinJob Description
We are looking for a Business Development Representative, based in CDMX to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong coldcalling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment
- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
- Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
- Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
- Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
- Collaborate closely with your team and management to ensure a professional and consistent customer experience.
- Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
- Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
- Work as part of a sales team and report directly to a Sales Manager.
- You leverage AI-enabled tools to support prospect research, account planning, customer engagement, and opportunity development.
- You combine AI-generated insights with your own business acumen to personalize interactions, strengthen client relationships, and drive revenue growth
Location:
Ireland, Dublin -SantryLanguage Requirements:
English (Required)Time Type:
Full timeFree account
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