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Location
In office (Ho Chi Minh City)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

B2B Sales Specialist (Japanese & English Speaker)

Job Description

We are looking for a Sales Development Representative (based in Vietnam) to drive pipeline growth through qualification activities, supporting opportunities through to deal closing. This is a sales-driven role focused on engaging new customers, identifying revenue opportunities, and driving account growth in a B2B environment.

Job Description

Key Responsibilities

  • Generate qualified leads through proactive outbound outreach in a B2B sales environment.

  • Engage prospects, understand business needs, and qualify opportunities for the sales team.

  • Maintain accurate prospect and activity data in CRM systems.

  • Support account planning and outbound initiatives involving complex sales motions.

  • Work independently to meet performance targets and contribute to overall pipeline growth.

Education

  • Graduation required; college degree strongly preferred

Previous Experience

  • 2 years minimum in sales capacity / IT sales

  • 1 year minimum in account management

Hard Skills

  • Lead Generation experience in B2B environment

  • Read and understand English in written and verbal form

  • SAAS sales experience - preferred (good to have)

  • Strong written and verbal skills in supported languages

  • Strong computer skills (Office + CRM systems)

Soft Skills

  • Organizational skills: prompt and accurate data entry, handling multiple accounts simultaneously, advanced contact planning, etc.

  • Cold-calling skills: ability to approach and engage a new customer quickly with negotiating capabilities

  • Business communication skills

  • Ability to work independently: drive own personal performance, take ownership of training and skill enhancement, seek continuous quality improvement, etc.

  • Account management skills: identifying key buying group, relationship building and maintenance and account planning

  • Solution selling skills: manage outbound campaign activity involving complex sale

  • Trusted advisor: ability to consult on high-level strategy and overall energy spend

Language Requirement: English & Japanese (min JLPT N2)

Location:

VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City

Language Requirements:

English, Japanese

Time Type:

Full time
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