Salary
≈ $11k – $25k per year (Estimated)
Location
In office (Gurgaon)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
Job Title:
Content Developer IIJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:
- Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.
- Develop engaging and learner-centered content using tools such as Articulate SL 360 and Rise 360, Vyond, and similar tools.
- Apply instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to structure learning experiences across various modalities-eLearning, instructor-led, virtual, and blended.
- Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.
- Collaborate with SMEs and project managers to ensure content accuracy, relevance, and deliver quality deliverables within defined timeliness.
- Incorporate SME/user feedback to continuously improve learning content.
- Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
Key Skills and Knowledge:
- 3-5 years of experience in Instructional Design within corporate Learning & Development, eLearning, or workforce upskilling environments.
- Proven experience designing and developing courses and curricula for adult learners across online, hybrid, and face-to-face delivery modes.
- Strong grounding in instructional design models and adult learning principles, with hands-on experience using ADDIE and/or SAM.
- Demonstrated ability to create clear storyboards, structure content logically, and design formative and summative assessments that measure learning outcomes
- Proficiency with eLearning authoring and multimedia tools such as Articulate Storyline 360, Rise 360, Captivate, Camtasia, Vyond, Synthesia, or similar platforms.
- Skilled in developing interactive, learner-centered content that maintains flow, applies instructional principles, and drives behavior change on the job.
- Knowledge of accessibility and inclusive design standards (e.g., WCAG, Section 508) and how to apply them in digital learning.
- Ability to use AI tools (e.g., Copilot, ChatGPT, or Claude), prompt engineering for rapid content prototyping, ideation, quiz generation, and workflow efficiency while maintaining instructional quality.
- Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
- Strong skills in creating polished learning materials and presentations using tools such as MS PowerPoint and MS Word.
- Proven ability to manage multiple projects and stakeholders, prioritize tasks, and meet deadlines in a fast-paced environment
Educational qualification: Any Graduate or Masters
Location:
IND Gurugram - 1st Flr RMZ Infinity Plot No. 15Language Requirements:
Time Type:
Full timeFree account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
653,119 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Your match
How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.
Recommended for you based on this role
Similar stack
Same company
Gurgaon
Middle NLP Data Scientist (AI Phygital)
8 hours ago
≈ $30k – $62k per year (Estimated) • In office • Full-Time • Moscow
Python
AI/ML
LangGraph
LangChain
Hadoop
Spark
Prompt Engineering
NLP
GigaChat
NumPy
PyTorch
LLM
RAG
SFT
Apply
Senior Product Designer
8 hours ago
≈ $112k – $210k per year (Estimated) • Remote • Contractor • 5+ years exp
AI/ML
Claude
Analytics
A/B Testing
Design
Figma
Management
Jira
Apply
Software Developer
8 hours ago
In office • Full-Time • Pune
Python
Java
Python
Flask
FastAPI
Java
Spring Boot
Databases
RabbitMQ
Apache Kafka
AI/ML
Copilot
LLM
DevOps
Rest API
Terraform
Ansible
GCP
OpenShift
Azure DevOps
GitHub Actions
GitLab CI
Azure
CI/CD
Jenkins
Git
AWS
Docker
Kubernetes
Incident Management
Apply
Platform Engineering
8 hours ago
In office • Full-Time • Pune
Python
AI/ML
LangGraph
AutoGen
LangChain
Claude
AI Agents
CrewAI
LLM
Google ADK
LLM Guardrails
Multi-Agent Systems
DevOps
Docker
Kubernetes
Platform Engineering
Apply
Digital Marketing (Paid Media & Tracking)
8 hours ago
Remote • Full-Time
AI/ML
ChatGPT
Marketing
Meta Ads
LinkedIn Ads
GA4
TikTok Ads
LinkedIn
Reddit
Apply
Apply
Manager II, Content Development
8 hours ago
≈ $14k – $32k per year (Estimated) • In office • Full-Time • 8+ years exp • Bengaluru
Apply
Apply
Apply
Apply
Delivery Operations Associate Manager
1 day ago
≈ $15k – $35k per year (Estimated) • In office • Full-Time • 10+ years exp • Gurgaon
Apply
Delivery Operations Specialist
1 day ago
≈ $21k – $47k per year (Estimated) • In office • Full-Time • 7+ years exp • Gurgaon
Apply
Delivery Operations Senior Analyst
1 day ago
≈ $21k – $47k per year (Estimated) • In office • Full-Time • 5+ years exp • Gurgaon
Apply
≈ $21k – $47k per year (Estimated) • In office • Full-Time • 7+ years exp • Gurgaon
Apply
Sr Specialist, Sales Operations/Support
1 day ago
Remote/Hybrid • Full-Time • Gurgaon • Ahmedabad
Marketing
Salesforce
Apply
This is one of many
653,119 more open roles from verified company boards, updated every day.

