Especialista, Adquisición de Clientes - Bilingüe (Inside Sales, new business)
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Salary
≈ $16k – $138k per year (Estimated)
Location
In office (São Paulo)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
Job Title:
Especialista, Adquisición de Clientes - Bilingüe (Inside Sales, new business)Job Description
El representante de ventas es responsable de demostrar el valor y las ventajas de los productos o servicios de nuestros clientes a través de la interacción con ellos, centrándose principalmente en la venta y/o renovación de contratos. Esta función es responsable de transmitir eficazmente el valor de los productos o servicios a los clientes.- Proporcionar previsiones de ventas semanales/mensuales/trimestrales precisas.
- Dominio del conocimiento del producto y comprensión técnica de los servicios para evaluar los requisitos del cliente.
- Iniciar medidas para ayudar a los clientes con sus inquietudes u obstáculos que impiden su satisfacción o el uso del producto
- Gestionar las presiones competitivas externas y manejar las objeciones para retener a los clientes o ganar nuevos clientes
- Gestionar un gran volumen de contactos con clientes a través del teléfono y el correo electrónico cada día; la mayor parte de la comunicación es saliente.
- Trabajar con su equipo y la dirección para ofrecer una experiencia profesional en todas las interacciones con clientes actuales y potenciales
- Mantener el sistema de gestión de clientes (CRM) para garantizar que se recopilen todos los datos relevantes
- Realizar acciones de ventas que pueden incluir la calificación de clientes potenciales, la conversión de clientes potenciales, la realización de evaluaciones de estado, actuar como portavoz del cliente o renovar contratos
- Trabajar en equipo y reportar directamente al gerente de ventas
Location:
BRA Sao Paulo - Rua Arquiteto Olavo Redig de CamposLanguage Requirements:
Brazilian Portuguese, English (Required), Spanish (Required)Time Type:
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