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Salary
$46k – $100k per year (Estimated)
Location
In office (Germany)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is a major global provider of customer experience (CX) solutions, technology services, and business process outsourcing (BPO). Headquartered in Newark, California, the company publicly trades on the NASDAQ under the ticker CNXC. The firm designs, builds, and runs end-to-end customer operations and digital business services for over 2,000 clients across major industries - including technology, financial services, healthcare, retail, travel, and telecommunications.

Job Title:

Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M/F/D) (German & English)

Job Description

Technical Products and Services (TPS):

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

JOB SUMMARY

CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources/configurations, and CI/CD pipelines in Azure DevOps/GitHub for hybrid and cloud environments.

Responsibilities:

  • Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.

  • Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get/Test/Set; LCM troubleshooting; drift detection and remediation).

  • Build and operate CI/CD pipelines for infrastructure automation using Azure DevOps and/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).

  • Work effectively in and with open-source projects and communities (fork/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).

  • Troubleshoot complex PowerShell/DSC issues end-to-end (VS Code debugging, logging/telemetry, remoting, authentication, runspaces, and execution policy constraints).

  • Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops/advisory and hands-on implementation.

  • Create high-quality engineering documentation (Markdown) and handover materials; coach peers/partners to ramp up on the solution assets.

Qualifications:

Must-have / minimum qualifications

  • Strong software-engineering background in infrastructure automation using PowerShell (advanced functions, modules, classes, error handling, performance, and maintainability). Experience with C# for infrastructure tooling is highly valuable.

  • Deep Git + platform skills: proven hands-on experience with GitHub and/or Azure DevOps (branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).

  • DSC engineering experience: authoring and operating DSC resources/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3/DSC CLI concepts.

  • Code quality: Pester testing strategy (unit/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.

  • Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue/PR workflows.

  • Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates/PKI, networking basics), sufficient to automate and troubleshoot them.

  • Microsoft365DSC (preferred) or demonstrable ability to ramp up quickly with prior DSC module/resource development.

  • Customer-facing delivery: ability to run technical workshops, capture requirements, propose architecture, and deliver/hand over automation assets in a structured way.

Nice-to-have skills:

  • Strong hands-on experience with Azure DevOps Pipelines and/or GitHub Actions for IaC and configuration pipelines (release strategies, approvals, environments).

  • Hybrid/on-prem platform experience relevant to DSC-driven deployments (e.g., Hyper-V, Azure Local, Windows Server failover clustering, offline/air-gapped environments).

  • Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.

  • Experience with configuration data and templating approaches (YAML/JSON/PSD1), plus packaging/distribution (PowerShell Gallery or internal feeds).

  • Experience mentoring/ramping up peers or partners on PowerShell/DSC and codebase onboarding.

Relevant Certifications:

  • Microsoft Certified Azure Developer Associate (AZ-204)

  • DevOps Engineer Expert (AZ-400)

  • Power Platform Developer Associate (PL-400)

  • Power Platform Solution Architect Expert (PL-600)

  • Azure AI Engineer Associate (AI-102)

  • GitHub Foundations Certification

  • GitHub Administration Certification

  • GitHub Actions Certification

  • GitHub Advanced Security Certification

Therolerequiresaround80%travel,withpotentialflexibilitysubjecttobusinessrequirements.

#LI-Remote #Germany

Location:

DEU Work-at-Home

Language Requirements:

Time Type:

Full time
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