Manager I, B2B Sales

Concentrix • 3 months ago
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In office (Quezon City)
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Junior · 2+ years exp
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Full-Time
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Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
concentrix.com • HQ: Newark, United States • Call Center Services • Business Process Outsourcing (BPO) • Information Technology • IT Outsourcing • Technical Support • Professional Services • 5000+ employees • Est. 1983

Job Title:

Manager I, B2B Sales

Job Description

We are seeking a results-driven Manager I, B2B Sales to lead a large outbound sales organization focused on merchant acquisition and SMB growth. This role is responsible for managing 6 Team Leaders and an extended team of 80-120 agents in a high-volume, cold-calling environment. The successful candidate will bring strong leadership capability, operational discipline, and a proven ability to drive results in a performance-based sales organization.

Key Responsibilities

  • Lead Operations: Oversee day-to-day outbound sales functions.
  • Develop Leaders: Manage and coach 6 Team Leaders.
  • Drive Growth: Accelerate merchant acquisition and SMB sales.
  • Optimize KPIs: Monitor and elevate performance metrics.
  • Build Accountability: Strengthen sales execution across all levels.
  • Standardize Workflows: Improve process consistency and efficiency.
  • Collaborate Cross-Functionally: Partner internally to boost productivity.

Required Qualifications

  • 3+ years of successful B2B sales experience.
  • 2+ years of outbound sales leadership experience managing leaders.
  • Deep experience running high-volume outbound or cold-calling programs.
  • Strong understanding of KPI-driven sales management and conversion metrics.

Preferred Qualifications

  • Specialized experience targeting Small to Medium-sized Businesses (SMB).
  • Deep familiarity with advanced performance metrics like Funnel Velocity, Closed-Won rates, and Pitch-to-Close conversions.
  • Proven track record in large-scale market acquisition strategies.

Location: Spark, Cubao

Work Setup: Full Onsite

Location:

PHL Quezon City - Spark Place 10th Flr

Language Requirements:

Time Type:

Full time
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