Salary
≈ $29k – $70k per year (Estimated)
Location
In office (Singapore)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Dec 29, 2025. Concentrix scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
Job Title:
Professional, BI Specialist (TCF)Job Description
Responsibilities:
- Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions
- Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data
- Works cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding
- Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and/or external stakeholders
- Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
- Work is highly independent and reliable
- Ad hoc tasks given
Location:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:
Time Type:
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