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Location
In office (Bogotá)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Sales Development Specialist - B2B Sales

Job Description

We are looking for a Trilingual Sales Development Specialist based in Bogotá to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

Location: Bogotá

Languages Required: English B2

You Have

  • 1.5+ years of experience working in a sales environment (B2B experience is desirable).
  • Strong experience in cold calling and lead prospecting within a B2B environment.
  • Technical aptitude with the ability to quickly understand products and services.
  • Experience handling high-volume outbound calling.
  • Strong problem-solving and objection-handling skills.
  • Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
  • Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
  • Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
  • Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
  • Collaborate closely with your team and management to ensure a professional and consistent customer experience.
  • Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
  • Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
  • Work as part of a sales team and report directly to a Sales Manager.

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time
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