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Salary
$22k – $82k per year (Estimated)
Location
Remote/Hybrid (Barcelona, Spain)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Sales Representative - (Portuguese Speaking) - Hybrid - HT05

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Sales Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

As a Sales Representative in our team, you will:

  • Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the company Strategy.

  • Process callout campaigns based on a predefined list of resellers, or partner segmentation.

  • Account Management / Business Planning with key partner accounts.

  • Provide general product information for inbound and outbound calls or e-mails.

  • Educate partners on BU products and solutions.

  • Drive Company Value Proposition & Key Selling Points of our solutions/Business Partner Program and articulating company benefits against competitors.

  • Ensure partners are taking advantage of promotions, events & programs.

  • Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods.

  • Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when absolutely necessary.

  • Communicate events, webinars and webcast information and ease registration.

  • Work closely with telemarketing, end user sales teams and other key resources providing sales coverage to country to maximize revenue and customer/partner satisfaction.

  • Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive the answer when time need to find appropriate answer.

  • Evangelize the usage of company Smart Tools (online tools accessible from Partner Portal).

  • Re-Activation of dormant partners ensure partners remain loyal to the company and are active on a monthly basis.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

  • Native Portuguese and Fluent English

  • Outstanding communication skills (verbal and written).

  • Previous B2B sales experience preferred

  • Positive attitude and goal orientation.

  • Experience in negotiations is a plus.

  • Comfortable speaking with business users at all levels.

  • Strong individual contributor as well as a team player.

  • Handle project tasks with minimal direction and supervision.

  • Highly organized and detail oriented.

  • Target success driven.

  • Flexibility in prioritizing workload.

Personal characteristics

  • Comfortable speaking with business users at all levels.

  • Strong individual contributor as well as a team player.

  • Handle project tasks with minimal direction and supervision.

  • Highly organized and detail oriented.

  • Target success driven.

  • Flexibility in prioritizing workload.

What's in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

  • Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00

  • Salary 20.100 euros gross/year + up to 4.400 euros gross/year in bonus + private medical insurance

  • Great office location in Barcelona, with hybrid work model

  • Full paid training about the company and the project you will be working on

  • Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer.

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, Portuguese (Required)

Time Type:

Full time
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