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Salary
$92k – $120k per year
Location
Remote/Hybrid (United States)
Seniority
Senior · 8+ years exp
Employment
Full-Time
Overview
Company
Impact
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Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Senior IT Project Manager - Supply Chain Transformation

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title: Senior IT Project Manager -Supply Chain Transformation Location: Portland, OR - Hybrid role (3 days onsite/week)

Position Summary

We are seeking an experienced Senior IT Project Manager to lead high-impact Supply Chain Transformation initiatives across procurement, inventory management, logistics, supplier management, and enterprise technology modernization. In this role, you will guide large-scale programs that optimize business operations, improve end-to-end supply chain processes, and connect business objectives with practical, scalable technology solutions.

This is an opportunity for a seasoned project leader with deep IT project management experience, strong Agile delivery expertise, and hands-on Azure DevOps experience to drive transformation in a fast-moving, collaborative environment.

Responsibilities

  • Lead complex Supply Chain Transformation programs and strategic technology initiatives from planning through delivery.
  • Manage project scope, schedules, budgets, resources, milestones, and overall delivery performance.
  • Drive Agile project execution, sprint planning, backlog management, release coordination, and continuous improvement practices.
  • Use Azure DevOps to manage backlogs, sprint plans, delivery tracking, reporting, and release visibility.
  • Partner closely with business, technology, vendor, operations, and executive stakeholders to align priorities and outcomes.
  • Oversee enterprise application implementations, system integrations, testing, deployment activities, and post-launch stabilization.
  • Manage risks, issues, dependencies, decisions, and mitigation plans with clear ownership and follow-through.
  • Lead executive-level communications, status reporting, governance forums, and project updates.
  • Ensure technology solutions support business goals across procurement, logistics, inventory, warehouse, and supplier management processes.
  • Support organizational change management, stakeholder readiness, training coordination, and user adoption.
  • Coordinate vendor deliverables, resource planning, financial tracking, and cross-functional project execution.
  • Guide SIT, UAT, deployment planning, defect triage, and release readiness activities.

Qualifications

  • 8+ years of IT Project Management experience leading enterprise technology initiatives.
  • Mandatory experience delivering projects using Agile methodologies.
  • Mandatory hands-on experience with Azure DevOps, including backlog, sprint, release, and reporting management.
  • Experience managing Supply Chain Transformation programs or enterprise application implementation projects.
  • Strong understanding of project governance, delivery planning, risk management, financial management, and resource coordination.
  • Experience working with business and technology teams to translate strategic objectives into actionable delivery plans.
  • Proven ability to manage executive stakeholders, vendor partners, distributed teams, and competing priorities.
  • Strong leadership, communication, facilitation, problem-solving, and stakeholder management skills.
  • Experience supporting system integration, SIT, UAT, deployment, and production readiness activities.
  • Experience with procurement, inventory management, logistics, warehouse management, or supplier management initiatives preferred.
  • Experience with SAP, Oracle, Microsoft Dynamics, Blue Yonder, Manhattan, or similar Supply Chain platforms preferred.
  • PMP, PMI-ACP, SAFe, or similar certification preferred.

    The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

    The deadline to apply for this position is: 09/07/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

    As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

    #LI-Hybrid

    #PortlandOR

    #Concentrix

    Location:

    USA, OR, Work-at-Home

    Language Requirements:

    Time Type:

    Full time

    Physical and Mental Requirements:

    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity:

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    · English

    · Spanish

    Accommodation:

    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence:

    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization:

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please clickHERE

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