Smart Home Project- Foreign Language Voice and Email Customer Service

Job Title:

Job Description

Job responsibilities and content description

1.Use German/French/Italian/Spanish,email/online/phone to communicate with customers;

2. Help customers answer the order logistics inquiry, return and exchange processing and after-sales technical consultation of the product official website and overseas e-commerce platform smart home (such as sweeper, air purifier, etc.), and provide customers with accurate and considerate services;

3.Can analyze customer needs through communication with customers, and improve customer satisfaction through efficient and accurate answers and professional services;

4.Provide timely feedback on problems found in the service and actively put forward improvement suggestions and recommendations.

Location:

Language Requirements:

Time Type:

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