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Salary
$42k – $86k per year (Estimated)
Location
In office (Spain)
Seniority
Senior · 6+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Solution Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.

As a Solution Specialist in our team, you will:

- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager

- Present the Cloud solutions value propositions and differentiation that align to customer’s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios

- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud

- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought

- Demonstrate aspects of the technical and business solution to customers over Teams

- Conduct group and one-on-one trainings across the Center on subjects of expertise

Your qualifications

Concentrix is a great match if you:

- Are proficient or bilingual in Danish and fluent in English

- Have 3-6+ years of technology related sales or business development experience

- Minimum Fundamentals certification is required

- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions

- Understand cloud deployment and adoption planning

- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology

- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends

- Possess a proven track record of outstanding performance and achieving goals

- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role

- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment

It will be a plus if you:

- Have L200 certification

- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions

What is in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time permanent Spanish contract, 39h/week: Monday to Thursday 9:00 to 18:00, Friday 09:00 to 16:30.

- We also help you with what you need to start working and living in Spain

- Full paid training for the company and the products you will be working on

- A modern centrally placed office in Benalmadena

- Career development program and specialized courses

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1680876

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements:

Danish (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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