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Salary
≈ $6k – $15k per year (Estimated)
Location
In office (Kuala Lumpur)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on May 14, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Develop andmaintainstrong relationships with key partners, resellers, distributors, and strategic alliances.

  • Serve as the primary point of contact for assigned partners.

  • Conduct regular business reviews toaligngoals, performance, and action plans.

  • Create joint business plans with partners to drivepipelines, revenue, and market expansion.

  • Identifyopportunities forupselling, cross-selling, and co-selling with partners.

  • Monitor partner performance against agreed KPIs and take corrective actions whererequired.

  • Execute MQL lead as assigned to respectivecountries.

  • Drive partner-led sales motions and support partners through the entire sales cycle.

  • Collaborate with internal sales teams to co-sell into key accounts.

  • Forecast partner revenue accurately and track ongoing deal progress.

  • Equip partners with product, technical, and sales knowledge needed to be successful.

  • Coordinate training programs, workshops, and certifications.

  • Ensure partners understand product updates, competitive positioning, and value propositions.

  • Work with partners to develop and execute co-marketing campaigns.

  • Promote partner-led events, webinars, and demand-generation activities.

  • Support partners in building strong market presence and brand alignment.

  • Ensure partners adhere to company policies, programs, and compliance requirements.

  • Manage partner onboarding processes to ensure smooth activation.

  • Use CRM tools to track partner engagements, opportunities, and overall business health.

  • Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.

  • Provide partner feedback to product and leadership teams for continuous improvement.

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time2026-05-31
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