Location
In office (Bogotá)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
Job Title:
Specialist, Sales Development - BilingualJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.Candidate profile
- Bachelor’s Degree in Business Management, IT, Marketing or related field
- Minimum requirements: 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience
- Sales skills - Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
- Business Operations - Ability to accurately document call outcomes and notes
- Industry knowledge - basic understanding of target industry, ability to deliver provided messaging on solutions
- Fluency with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
- Baseline understanding and passion for cloud technologies and changing the world
- Strong written and verbal communication skills and use of professional business language
- Language skills: English B2
Responsibilities
- Onboarding ISVs into ISV Success, explaining the value proposition of the commercial marketplace, opportunities and setting up
- engagement expectations.
- Activating technical consults and Go-To-Market Planning sessions.
- Pipeline management of their ISVs through proactive outreach, to ensure ISVs have all the support required to meet their anticipated publication dates
- Nurturing and activating through regular emails and one-on-one meetings with ISVs.
- Track progression towards the next steps in the build, publish, grow progression, as well as re- engage with ISVs for new cycles of build, publish, grow for subsequent application development projects.
- Collect and share meaningful insights, feedback and quotes from ISVs to inform Microsoft.
- Identify blockers and bottlenecks in processes or ISV experiences and report them to Microsoft.
Internal Career Path Policies
- The game-changers must have the approval of his or her immediate supervisor to apply for the call.
- Required tenure: 6 months.
- Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).
- Must not have active disciplinary actions.
- The game-changer may participate in only one process at a time.
- Comply with the learning paths of the Corporate University.
- Must remain at least 6 months in the position to which he/she was recently promoted, to be able to apply for another call.
- If you were evaluated by the PC psychologist for a vacancy and you were not selected, you must wait at least 2 months to reapply for that same position from which you did not pass
- The process is performed and/or outside working hours, which means that the game-changer should be available in his free time in case we require it.
- Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.
Location:
COL Bogota - Cra. 15 #77-50Language Requirements:
English (Required)Time Type:
Full time2026-04-07If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents
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