Specialist, Sales Support
Job Title:
Specialist, Sales SupportJob Description
The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion.Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers).
Build andmaintaindetailed account profiles to support sales outreach.Segment and categorize accounts based on defined criteria (industry, size, potential value, etc.).
Identifykey stakeholders, buying signals, and potential opportunities within assigned accounts.
Validate and update data in CRM systems.
Ensure accuracy of contact details (emails, phone numbers, job titles).
Perform regular data cleansing to remove duplicates and outdated records.Maintain high data quality standards to improve sales efficiency and reporting accuracy.
Assistinconverting datafor system uploadinvolves transforming raw information into structured format.
Maintain and manage CRM/database systems with up-to-date and structured information.
Ensure proper tagginganddocumentationin CRM.
Generate reports on data quality, account coverage, and profiling progress.
Recommend improvements to data processes, tools, and research methodologies.
Support automation initiatives to improve efficiency in data handling.
Manage pre-qualification of leads / partner campaign when assigned. Thisincludes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up.
Perform any other duties andresponsibilities asassigned by the manager from time to time.
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan KiaraLanguage Requirements:
Time Type:
Full time2026-05-30