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Specialist, Sales Support - Bilingual

Concentrix · English · Business Process Outsourcing (BPO) · Call Center Services · 7 days ago

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Location

In office (Bogotá)

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 22, 2026. Concentrix scores C on the Alion truth index.

Overview

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Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

concentrix.com · HQ: Newark, United States · Business Process Outsourcing (BPO) · Call Center Services · 5000+ employees · Est. 1983

Tech stack of Concentrix

Job Title:

Specialist, Sales Support - Bilingual

Job Description

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.

Prepare quotes, contracts, and RFP/RFI responses
Maintain quote documentation with accurate pricing and configurations
Maintain sales demonstration tools and applications in support of sales teams
Work within a few sources of data/systems to produce an outcome with some variability
Practice a moderate level of independent judgement to make decisions
Develop and deliver sales presentations and/or trainings in a professional and effective manner
Maintain up-to-date awareness of company activities and industry trends
Provide consistent follow up on opportunities or inquiries
Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
Identify and summarize moderately complex issues for management review
Work with teams and report directly to Support Manager

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish

Time Type:

Full time2026-12-04

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