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Specialist, Technical Sales (Advisor)

Concentrix · Business Process Outsourcing (BPO) · Call Center Services · 1 day ago
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Salary
≈ $6k – $14k per year (Estimated)
Location
In office (Kuala Lumpur)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 31, 2026. Concentrix scores C on the Alion truth index.

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Profile match

Concentrix

Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.
concentrix.com · HQ: Newark, United States · Business Process Outsourcing (BPO) · Call Center Services · 5000+ employees · Est. 1983
Tech stack of Concentrix

Job Title:

Specialist, Technical Sales (Advisor)

Job Description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.
  • Attend customer meetings and conduct sales presentations to showcase products and services
  • Provide technical expertise to support aggressive sales goals and customer inquiries
  • Prepare and deliver moderately complex technical proposals and presentations for sales support
  • Identify and analyze customer needs to develop strategies that competitively address demands
  • Advise customers and sales teams on technical aspects of products while aligning with their goals
  • Provide training sessions utilizing technical expertise to enhance customer understanding and product use
  • Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
  • Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

English

Time Type:

Full time
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